A customer review might be written for your business, but the person who left it isn’t the only one reading your response. Potential customers see those conversations too. A thoughtful reply can show that your business is active and attentive, appreciates positive feedback, and handles problems prof…

Train travel through Salem has a new look. Amtrak’s next-generation Airo trains began carrying passengers along the Cascades route on September 30, giving local riders an early look at the fleet that will eventually replace decades-old equipment across the corridor. Salem is one of the communities i…