The Keizer Community Foundation would like to thank R. Bauer Insurance for their generous donation! Reap the rewards when you make a referral to R. Bauer Insurance! Donated funds are on behalf of the new referrals to the agency. Great idea, and thank you!

Online Reviews Responding to online reviews is a crucial step in building a positive online presence. It gives businesses the opportunity to engage with their customers by allowing them to leave feedback and welcome suggestions.  Sometimes, it can be difficult to recognize which reviews you should respond to. Do you only respond to positive reviews? Or should you also respond to negative ones? To ensure your customers feel valued and recognized when they provide a review, here are a few tips. Negative Reviews: Stay calm and take a minute to assess the information It’s easy to get frustrated by a negative review. People can be harsh and condescending, which can feel very personal. It’s a good idea to take a step back before you respond…