Auto Repair Shops in Oregon, United States: Local Magazine

Epic Crew & Service

The crew at Juniper is incredible! So trustworthy, efficient, fast, and treat customers with the ultimate respect. They resolve every issue and problem l've had with my cars, and they're always beyond fair in pricing. Cannot recommend more!

Erica A. All reviews

Outstanding Service and Honest Repairs

I recently took my vehicle to C & T Auto Repair and was extremely impressed with the level of professionalism, honesty, and customer service I received. The team took the time to thoroughly explain the repairs, answered all of my questions, and completed the work on time and within the estimate provided. What stood out most was their commitment to doing the job right without trying to sell unnecessary services. It's refreshing to find a repair shop that values integrity and treats customers with respect. The quality of the workmanship was excellent, and my vehicle is running better than it has in years. If you're looking for a trustworthy, knowledgeable, and reasonably priced auto repair shop in the Albany area, I highly recommend C & T Auto Repair. They have earned my business for all future vehicle maintenance and repairs. Address: 34051 Riverside Dr, Albany, OR 97321.

Clemons D. All reviews

Buyer Beware

Buyer Beware - I’m exposing this shop publicly so that you don’t get cheated and taken advantage of with your hard-earned money like I did. I depend on my car for work use to support my family of 6 kids. I took my car in for a major repair that costs over $2,000 and exactly 1 year later the sane parts failed. When I took my car back the shop owner refused to do anything about it, nor tried to warranty anything. Is this the way a local business is supposed to treat a small town working man? It gets even worse with what I actually found out. The parts that failed weren’t even new parts that I paid so much money for, after getting several professional opinions from other automotive shops, including the one that actually fixed it right, I found out that the parts were no way only a year old as the bolts and components were completely rusted out and shown much more age with the condition they were in. Of course I went back to the owner and confronted him about it and he actually escorted me out of his place of business and went on in denial of the whole thing. And since I also found out that taking him to court would cost more than what I would get back in restitution, I’m going to let every Pendleton local know if The Shop’s deceitful ways so that you can trust someone else with your car. If your car is scheduled to go to the shop, do yourself a huge favor and go get it to take it somewhere else, and If you are already stuck with using the shop because they are already working on it, please inspect what you expect, because they don’t honor their warranties, if they actually have any. I will be also posting pictures to edify this post for credibility and authenticity that this is a true and accurate review of this local business; The Shop of Pendleton, Oregon.

Dan L. All reviews

DoneRite Automotive Repair, LLC

Jul 1, 2024

Go to DoneRite for all your automotive needs.. You won't be disappointed!!

????? A++ service all around!! Fantastic company with great customer service and great prices. I will always bring my vehicles to you! Thanks for taking such good care of me!!!(:

Nicole C. All reviews

Worst Shop in Oregon

Full story belowe this TL:DR if you go here, you'll waste your time and your money. They don't actually do the work they are saying, they lie, they don't give you accurate estimates, add in hidden fees and you'll wind up not having your vehicle for double or triple the time you would expect the job to be done. Full story now I went in for over heating issues and after they checked, they found it was a blown head gasket and a cracked radiator cap. I gave the ok on the repairs and they said it would take about 2 weeks. 2 weeks passed so I gave them a call as I hadn't heard anything yet. They told me the head was at the machine shop and they were short handed so might be another week. I understood as most places are short handed anymore. Another week passes and they told me the machine shop gave the ok and should be done in 1 or 2 days. The Friday after, I get a text asking how my vehicle is driving after the repair, in which I haven't even picked it up yet. I call after this, later in the afternoon to get an update. They said it was a mistake and shouldn't have been sent. I call again on Monday and they asked if I got their voicemail. I explained I didn't have a voicemail or missed call from them at all. Someone had gone through and broken windows at their shop over the weekend, so Friday the window should be repaired on their dime and they should be able to wrap up the job. At this point, we are now on week 4 of a 2 week repair so I asked about the original issue in which they said once the window was repaired, they should be able to finish it up Monday. They call me on the next Monday and let me know the timing chain needs to be replaced now also. That's fine, add it to my bill. He said the part should be in on Tuesday or Wednesday and they can finish the job that day. We are now in week 5 of a 2 week repair. My wife goes in on Wednesday and ask about the repair, they said they will have it done on Friday. Because we have been dragged along for this long now, we called the next day to make sure the work was being done. The shop then begins to explain that it won't be done for another week still as the tech working on our vehicle quit. At this point, we don't believe they are actually doing the work and explain they have until the end of the day on Monday to have our vehicle repaird or we are taking it to another shop. They told us it won't be done by Monday and tried to guilt trip my wife by telling her "one of our techs got hurt working on YOUR vehicle". We told them we will be having our vehicle towed to another shop because of this. We asked about cost and they told my wife that we will only be paying for parts at this point and we would be good to tow after payment. I asked for the invoice for the parts only, the invoice they sent was the original for over $3k. After I got another shop and a tow lined up, I went into the shop to discuss the bill. The math on the parts and the very little work they did was $1k, they agreed and I had them send me the invoice for this. The invoice sent had labor still attached along with other fees making it $2.5k. I emailed back explaining that I need the invoice for parts. They emailed back saying they took 2 hours of labor off for the inconvenience. I emailed one last time and explained that our discussions on the phone and in person, we were told only parts and we agreed the total was going to be $1k. They finally got this invoice sent over to me with the amount we agreed upon. Come Friday, I verified parts being payed for and get it towed. My mechanic I had it towed to explained that all the parts needed to finish the job weren't included and that the shop it was at wasn't even close to being ready to put this back together. They gave me an estimate of 14.7 hours of work, they were 10 hours in with 8 hours left. 6 weeks and it wasn't even close to ready. NO ONE should be going to this shop, I'm hoping this will save people from having to deal with the most unprofessional and worst customer service shop that might exist in the entire state of Oregon. Do not go here no matter your circumstance.

Alex A. All reviews

Almost like a brand new mower!

I asked Rob if he could help me resurrect an old mower and the team at Sands Outdoor Power Equipment came through big time. Not only did they fix the mower, but it was so clean when I got it back it was almost as if I had a brand new mower. Now it runs like a charm again. Thanks Rob!

Tim F. All reviews

Brasi Automotive Repair Keizer OR

My headlights quit and I called Brasi Automotive. He knew immediately what the problem was. Ordered the part and fixed quickly. I took my car back again, for belts and hoses to be replaced. He did an amazing job with my Kia. I highly recommend this shop. Honest, reliable, excellent service , great prices, and friendly.

Robin Z. All reviews

Harold’s Quality Auto Repair Inc

Apr 24, 2019

Fuel filter

Friendly, knowledgable employees. Explained what needed to be done, in a way I could understand. Quick quote and kept me informed. Very satisfied and would recommend.

Julie A. All reviews