In the online era, customer reviews can make or break a small business. Positive reviews build trust, attract new customers, and can boost your reputation, while a lack of positive reviews can leave potential customers unsure about doing business with you. Gathering and leveraging customer feedback…

We recently had a chance to sit down and interview Russ Hedge, a local marketing coach, author, and speaker, to explore the art of authentic connections. In an era where digital interactions often overshadow face-to-face engagements, we find ourselves more 'connected' than ever before. Yet,…