Online reviews can make a big impact on small businesses. Glowing five star reviews are often a deciding factor when potential customers search your business online, while difficult one-star complaints can make them think twice. However, how a business responds to reviews (of any rating) can say as…

Located in Lebanon, Oregon, Sapphire Arts, founded by husband-and-wife team Matt and Nancy Davenport, is more than just a business; it’s a blend of artistry, craftsmanship, and digital expertise, all wrapped in a deep love for the community. With backgrounds as diverse as woodworking, fabric arts, a…