Excellent Service - Fast and Professional
After having my driveway paved I realized I had a problem with the sump pump discharge. I spent a few days researching alternatives and was beginning to think I had a real problem. However, I phoned Hy-Pro and Frank Tillmans showed up within an hour. He quickly came up with a solution that hadn't been considered before. Two days later he came back to do the job as scheduled, finished in a couple of hours and my sump pump discharge issue has been solved. Frank did a great job and I would recommend him to anyone looking for plumbing/drainage work.
5 Star Review by John P.
Eric C was got the job done. His professional service was efficient, friendly and he took the time to explain what was he was doing at each step.
Fantastic Service!
I called HY-PRO on a Wednesday, and they were able to send Jeremy Leeman out the next day. I was told he would come between 4-7 p.m. and he was there right at 4 p.m. He was quickly able to determine the problem I had with my shower handle and fixed it very quickly. Mr. Leeman was professional and courteous. I especially liked that there was no cost for someone to come out and I knew what the cost would be before he started working. I will definitely use HY-PRO again if I have a plumbing issue!
1 Star Review by Lindsay C.
Called last week for service.. I was told shortly after 6pm that we would have someone on-site in an hour.. I had to follow up myself at 8pm and was told no one was coming and my call was being forwarded to the office. No one called the next day. very frustrating!! Could barely hear the technician on the phone over their TV. Not prof
5 Star Review by Matt D.
These guys are amazing! Thanks to kevin caputo for saving the day!
Never Use this company!!
No quotes or ballparks were given over the phone, instead I was told a technician would provide a quote up-front and I could go ahead with the work if I choose. When the technician showed up, he blew through the door in such a rush about the appointment he was already late for and having enough time to solve my problem that I was caught off guard and a quote was never given. He snaked the drain which took 15 minutes from start to finish of clean up- he then presented me with a bill of 270.00 for 15 minutes of work. Other companies I had called charged 90.00 fee to show up and 90.00/hour which would have been about 112.00 for the same service. The company- specifically the manager Mike won't return calls and address our issue. I will make sure everyone I know hears about this service
Excellent Service!!!
We called this morning when we discovered our sub pump failed and our basement was flooding. The technician, Eric C, responded in record time. He was not only knowledgeable, but he was the utmost in professionalism. We are thrilled with the work and would definitely request him again. Thanks Eric for all your hard work!!!! We will definitely recommend Hy Pro, and Eric to all our friends!!!
Great Service, Amazing customer service
Hi
I would like to say that Eric C from the Cambridge outlet was amazing. He came in at 10:30 pm at night on a Sunday, helped us out, and stayed and did a quote for some work we want to get done. Great guy really seemed to want to help us, and cared about the quality of work, very rare.
Thanks Eric, we will defiantly use your company again, because of you.
Michelle
Good service. I would recommend
I have had a lot of problems with my kitchen sink / plumbing. Jeremy is the first plumber to address the slope of my drain - even tho I have specifically asked about it previously. He was courteous and professional and cleaned up when he was done. I would recommend him. Thanks Jeremy
Great service from phone call to jobs completion
I would like to thank all of the Technicians who worked on my house, including, Ian Manser, Eric Perrault and Newton. I had to have my main pipe replaced under my house. The response was quick and the work was done very professionally. They got my house working again, as the broken pipe left me with no toilet, shower, laundry etc. Thank you Hy-Pro, i would call you again in a second.
5 Star Review by Kevin M.
I recently had a dishwasher installed & all my underneath kitchen trap replaced...Eric did a Fantastic job!!!...He was very efficient & extremely proficient at his job!!...an absolute credit to his profession & also to HY-PRO Plumbing...Appropriatley priced & im extremely satisfied!!!...Thank you so much & for putting my mind at ease
Not only did we have service within 1/2 hr of the call, but it was arranged with the same "amazing
Not only did we have service within 1/2 hr of the call, but it was arranged with the same "amazing tech" that looked after an issue last year in the house for us. Ed is so professional, yet down to earth & compassionate ~especially while dealing with the "senior citizen" of the house. His work is always thorough and he explains the p
Ed is Awesome!
Not only did we have service within 1/2 hr of the call, but it was arranged with the same "amazing tech" that looked after an issue last year in the house for us. Ed is so professional, yet down to earth & compassionate ~especially while dealing with the "senior citizen" of the house. His work is always thorough and he explains the process before, during and recaps what happened...which in this house that approach is greatly appreciated. Ed is a pro as a plumber and PR guy, a true asset to the organization...All around the attention and service from the office to the tech. has created a following from this address.
Fantastic Service.
A quick Response from the call to the plumber, on arrival Kevin Caputo quickly got to work to diagnose the problem a friendly and professional service, a very hard job but well done Kevin Caputo, will use this company again.
Professional, competent, and quick
We called late Saturday night after realizing our sewer line was clogged. Jeremy called back within 10 minutes and arrived within 2 hours. He inspected the situation, suggested alternative courses of action with firm quotes, and took great care as he went to work. With the problem solved he then explained possible root causes and gave us a quote for future recommended work.
I run a national service firm and now have a new Standard for my team to aspire to. Thanks Jeremy.
5 Star Review by Brian D.
Had a fantastic experience with the technician, he helped us figure out what was required and was fast and efficient. With only one toilet in the house, it was and painless experience. Will always call Hypro with our plumbing needs, second time called and another great service visit! Thanks Ian
5 Star Review by Troy L.
Outstanding and professional service! Fixed the problem on a Sunday with no premiums added to the final bill! Thank you Ian Manser for the great communication and prompt service.
Great Job Eric C.!
Thanks Eric C. I ran into a problem with a DIY plumbing problem. Was trying to replace my tub spout but got in so far and then it was beyond my capabilities. Called Hy Pro who set appointment for next day. Eric showed up on time the next day and fixed the problem professionally. He was professional, knowledgeable, and courteous. Even informed me of new ways of things being done ie. silicon seal vs plumbers putty which I was going to use. Would recommend Hy Pro for your plumbing problems.
5 Star Review by Kayla S.
Great and friendly service. Eric was extremely professional and 10/10 would hire again!
5 Star Review by Bankin A.
Great service called Eric and he did a great job and he mead sure the job was done and it was AMAZING thank you Hy-pro