Showing 241 to 260 of 582 reviews
Unsatisfied. Toilet repair was delayed, and not properly closed off. Overnight, it leaked and cause damage to the downstairs neighbor's Condo. Hy-Pro did not take responsibility, and refused to correct the issue. Why hire a professional if they are not going to protect your home from damage?
A drainage pipe underneath the shower was leaking with water dripping from it on to the basement. I called Hy-pro to schedule an appointment. It was scheduled next day from 11 to 2pm. I waited at home until 1;45pm and still no one called me to tell he is coming, so I call the office and a lady told me the technician was behind schedu
I believe out Plumber’s name was Eric. He performed a lot of top quality work in a very short time span. His knowledge was superb, His attitude was very positive, he was extremely friendly, polite, and a damn hard worker. I would highly recommend this young gentleman to any family and friends of mine. Keep up the great work!
Had them come in to do some work. There was an issue with the work that was done resulting in the same issue . They came out and corrected it with no issue. Highly recommend. Mike wells went over and above what I expected. Thank you
Jeremy was very pleasant to deal with, he was extremely helpful and took the time to explain the work he did. I appreciate the guidance he provided and that he recognized some of the challenges we had and displayed amazing customer service. After each job, he tested everything ensuring all was in working order. Thank you Jeremy!!!
Please read full review as there were some positive and negative aspects which out weigh positives to this company's work in my home thus resulting in a lower rating. I was advised that my cast iron sewage lines were in need of replacement and after seeing the camera go through my pipes it was apparent that this was true. This was a
Excellent help & fast response. Very friendly & polite staff - they were able to help my Mother with a plumbing emergency while I was at work on the weekend right away. Up-front estimates so no surprises. Definitely will use them again. Thank-you.
The repair work was excellent so no problem with that but when I looked for my linens and tablecloths (some were heirlooms) they were no where to be found. I phoned the office and was told that "you must have missed placed them". I was not believed that they were missing. Apparently, the guys bagged my things in one of their bags so my assumption is, it was thrown out by mistake as trash. A customer does NOT appreciate being told in an indirect way that they are lying. To this day, I still have no bag of linens/tablecloths and have to replace all. It was probably worth close to $400 of purchased items. That is my only complaint.
Eric McQueen was my technician. Did a great job, very professional demeanour. Highly recommend.
Please read full review as there were some positive and negative aspects to this company's work in my home thus resulting in a moderate rating. I was advised that my cast iron sewage lines were in need of replacement and after seeing the camera go through my pipes it was apparent that this was true. This was a substantial job and the
A man named Matt came over yesterday. Charged us $229 (-$18 senior discount) did not fix anything. Only re affirmed that a part was broken. He did not have the tools to fix it. He stayed for about 15 mins. Would never recommend. Charging that much, for literally nothing!
The problem was a gurgling bathtub and water in the sink that would not drain properly. We expected a venting issue - one that might involve going into the attic or onto the roof to investigate the stack or worse, cutting a hole in the ceiling of the room under the bathtub. To our great relief, it turned out that a large wad of hair was pulled out of the sink drain that was impeding the venting of both the tub and sink. Eric took the time to ask lots of questions and thoroughly investigated and both problems are now solved. I will be calling him for all of our future plumbing needs!
Had a low water flow problem out of our laundry tap so based upon the reviews I chose Hy-Pro. They came and installed a new tap, they departed before I had a chance to check the work. Noted that the new tap only flowed about 70% versus all of my other house taps. I asked them to return the next day to re-examine this problem, but refused to do so unless I again paid them for a service call. Already paid over $600. so decide to give up. Guess not everyone gets "great service".
Amir Farrah came to help with plumbing issues at my home, it’s was an emergency and they were quick to solve the issue. Thank you so much!
Big Shout out to Eric G! He was able to help us out with a plumbing issue at on of our rentals when we weren't able to be there. He was super professional and polite and explained everything in detail. Really appreciate all of his hard work! Thanks Eric!!
I had Gerald Rennie out to fix some plumbing problems from another contractor and different plumber. He was able to fix the issue to my satisfaction, very personable and professional. The only thing I wish is hy-pro would tell the base fee before someone comes out, was a little shocked at a $200+ service call fee.
Everyone was very professional, great to deal with nice and clean, tidied up and was an overall great experience.
Work was done fast prompt and clean. Very professional and polite gentlemen that came to my house. I’d always use them. I highly recommend them. You won’t be disappointed.
Shawn was punctual and professional. Did a great job fixing my leaky pipe.
Nick and McQueen did a great and prompt job. Would highly recommend!