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Jason S.
Feb 4, 2020 3 Star Review by Jason S.
They came to check out our water heater that was leaking. Gave us a quote that wasnt broke down into service components which makes me worry.
Showing 261 to 280 of 582 reviews
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Barb Thomas t.
Jan 28, 2020 Buyer Beware
Matt did try to fix the problem but did not fix it completely. Company sent two other technitions who did not even try to fix the problem. Make sure they know you brand of fixture. If it is not a common brand they may not have any knowledge of product. I would never use this company nor would I recommend them.
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Cambridge H.
Jan 15, 2020 5 Star Review by Cambridge H.
Eric M, the representative from Hy-Pro was fantastic!!! Very professional and took care of my very quickly. I definitely will use this company again, largely due to the quality service I received from Eric. Great Job!
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Wendy D.
Jan 15, 2020 5 Star Review by Wendy D.
We had a little bit of an emergency with a main toilet. Eric M. spoke to us, very thoroughly about the problem, and finished the job very promptly without a long disruption of water service. Very polite, and very professional.
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christine e.
Jan 13, 2020 Fast, polite and competent
We were having a problem with our sump pump...always a concern for us as we have a high water table situation. Hy-Pro sent Sunny H. out to us within the hour. The pump was checked and promptly replaced. Technician cleaned up the area before he left. We have used Hy-Pro for many years now and would not go anywhere else.
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Sophie B.
Jan 7, 2020 5 Star Review by Sophie B.
Excellent top notch service !
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Bryan R.
Dec 24, 2019 5 Star Review by Bryan R.
Service was great and well explained
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Paul N.
Dec 23, 2019 5 Star Review by Paul N.
Called Hy Pro in the morning of December 23, 2019 and was hoping for an appointment soon and got it all done today! Steve H. was great and got the job done well! Thanks!!!!!
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Benoît C.
Dec 21, 2019 Job done fast...but at what price! Lack of Integrity.
I was not satisfied with your company and I want to briefly relate my experience. On December 9th, my toilet was plugged. I tried with a toilet snake, but without success. Having young kids, I would not have been surprised if one of them has thrown something inside the toilet…Kids :) I browse the web and contacted you. Service on the phone was good. And a technician arrived the same day. Nothing to complain about the technician neither. He clearly explained me what my options were. Clearly indicated me the price of the service, roughly from 220$ to 400$. Explained me that he might have to move the toilet…etc. I agree. Nice person. Once signed, it took your technician no more than 2 minutes to unplug it with a plunger. Yes, I forgot to try this myself. It took him 2 minutes. And I had to pay 223.97$. I am a business man. Even though when I explain my prices, work to do to my clients, consequences and risks…and it happens that it takes me 2 minutes to do it…I do not charge what we agreed. This is called Service. This is called Honesty and Integrity. I felt robbed. Right, I agreed to pay this amount prior the work. But I am not a plumber. Knowing that a plunger (that I had) was the solution…who would have accepted to pay over 220$ for this? Conclusion: No, I am not going to put you bad review on Facebook or other platforms (but I should). However, believe me, I will not do any business with you anymore. And I will pass the word. Benoît Chedhomme
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Ted W.
Dec 19, 2019 Complete, Thorough , and Effective
Eric has been taking care of all our plumbing needs at our home. He pays attention to detail and always leaves the work area clean. His knowledge of this field makes him a valuable asset to any customer. Ted Wagar
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Nicole R.
Dec 12, 2019 5 Star Review by Nicole R.
David was very nice. Explained what he did and what the problem was and how to prevent it in the future. Thank you.
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Mark G.
Dec 11, 2019 5 Star Review by Mark G.
Nick F was an amazing plumber, showed up in an extremely timely manner, on the the job done rapidly. Extremely courteous- would highly recommend his service and will call back with any future issues myself without fail.
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Samantha D.
Dec 6, 2019 5 Star Review by Samantha D.
Excellent service. I cannot recommend Eric C. enough. He is very knowledgeable and does excellent work. He assessed the situation, offered a solution and did the work that same day in a reasonable amount of time for a great price.
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Nelson C.
Nov 22, 2019 5 Star Review by Nelson C.
Great help - explained everything very well Thank you Connor !
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Jacqueline F.
Nov 21, 2019 5 Star Review by Jacqueline F.
Quick and efficient service. Tech gave several, realistic options for future repairs as well as fixing the more urgent issue.
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Fraser S.
Nov 15, 2019 5 Star Review by Fraser S.
Great company, Nick did a great job, fast and efficient and cleaned up after! Highly recommend these guys!
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Elaine R.
Nov 7, 2019 Worst plumbing service I have ever used
I have many pictures of the terrible work done at my duplex. I asked Hy Pro to fix the mistakes made. They refused and I paid 2000 to get this fixed. Between Encompass home warranty and this terrible work I am appalled. I am dealing with the Better business bureau and the Ontario Ombudsman atm.
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Theresa P.
Oct 23, 2019 5 Star Review by Theresa P.
Thank you Jeremy for great customer service. You were able to resolve our issues quickly and efficiently. I wouldn’t hesitate to recommend.
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Laurence M.
Oct 23, 2019 5 Star Review by Laurence M.
Nick did a great job of assessing the problem and fixing it. Very efficient and reliable. Would have him do more work in the future if needed
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Paul B.
Oct 22, 2019 5 Star Review by Paul B.
Eric P was great. He came to provide a quote for services on short notice. He was friendly, professional and answered all of our questions. I would recommend both Hy-Pro Plumbing and Eric.