Happy to share that I have had several great experiences. I’ve purchased 3 BMW’s from BMW of Salem, each a neat car buying event. Worked with Brian K. and would highly recommend. Great folks and always super friendly. No high pressure, they listen, and want to ensure that you are happy. I would highly recommend.
My wife and I recently had a truly spectacular experience with BMW Salem that compelled me to share our positive feedback. We reside in Seattle and, after an extensive search, connected with BMW Salem where we not only found the perfect car but also a deal that meet our expectations. From the moment we initiated contact, Mr. Brian demonstrated his wealth of experience and guided us seamlessly through the entire process. Despite the considerable distance, we decided to make the drive to Salem, and upon arrival, we were met with a warm and welcoming atmosphere at the dealership. The trade-in of our old BMW for the new one was executed with remarkable efficiency, leaving us with a sense of happiness and satisfaction. Brian and Nathan played instrumental roles in making the entire transaction smooth and quick, showcasing their professionalism and commitment to customer satisfaction. What sets BMW Salem apart is the absence of any unexpected drama or deviation from the initial email conversations. The transparency and reliability demonstrated by the dealership instilled confidence throughout the process. In addition to the seamless transaction, Mr. Brian went above and beyond by personally demonstrating the features of our new BMW before we left the dealership. Not only did this showcase his dedication to customer satisfaction, but it also ensured we were well-acquainted with our new vehicle for the journey back to Seattle. Furthermore, Mr. Brian made sure that we didn't encounter any delays, emphasizing the dealership's commitment to customer service and respect for our time. The entire team at BMW Salem demonstrated their prowess in navigating the complexities of finance and cross-state licensing, ensuring that we were completely set within an impressive 15-day timeframe. In retrospect, I can't help but wish that other dealerships could offer a similar level of service and professionalism. Kudos to the entire team at BMW Salem for their outstanding efforts! You guys are truly awesome, and we are now proud owners of a BMW that perfectly aligns with our preferences. Thank you for an exceptional car-buying experience!