Best in Class Service and Overall Value.
The title says it all. This company has been an absolute pleasure to deal with. I told the sales team what I wanted, they worked with me to get me exactly that, were fair on the price, and honored thier commitements. OMG I hate to say it, but after dealing may contractors over the years, that actually felt novel! On top of that, installation crews were curtious, had real personalities and a drive to ensure I knew what was going on to the extent I was interested, were on time, and briefed me at the end of each day on what they accomplished, what they had left to do, and when they would return to do it. It was as if each person I dealt with really understood the work they were doing, knew it was important to me, and was there to ensure I got what I expected. To me and I expect most people, that is truely "Best in Class" service and value. Without reservation, I would highly recommend Salem Heating & Sheet Metal.
Now if I could just find a car mechanic that did as good a job ...
Written by Thomas P. on January 24th, 2013
Reviewing: Heating
More of Salem Heating and Sheet Metal's Reviews
Great Company to Work with
Replaced our furnace in our home. From beginning to end, they were great. Not only were they the best value, but they were always early, they were communicative, and even explained every step of the w…~ Cody C.
An Eperienced Team/Willing to Please
my ductless heat pump was a difficult job made easy by the experienced professionals at Salem heating~ dave p.
False Promise
kept time promise would done it all. I waited for a time frame that was to your convenience to schedule service for my convenience, then I received a call that morning stating I will be out sometime t…~ todd a.
False Promise
kept time promise would done it all. I waited for a time frame that was to your convenience to schedule service for my convenience, then I received a call that morning stating I will be out sometime t…~ todd a.
Great Job and Awesome Service!
Really love what your crew did with installing the new furnace. Outstanding and quality work. The new furnace looks and works great. Thank you!~ Chris E.
Great Service Wonderful People
I had to write you a note and tell you how wonderful our experience was with Salem Heating & Sheet Metal. From the beginning to the end of this job. I have to say I was dreading just having to get a…~ Darrell S.
Outstanding Product, Salesman, and Service
Salem Heating is completely customer driven and one of the very few businesses that I've experienced who is so dedicated to their word. I am converting from oil to gas and started with a furnace; i wi…~ kelly h.
After a Shakey Beginning. . . Team Action and Exceptional Customer Service
Asked the salesman from Salem Heating for a quote and after the quote, he dropped the ball with little follow-up. To their credit the rest of the team Scott, Wayne and Ed followed up with attention t…~ Barbara G.
Great Timely Service… Will Recommend to Everyone
Our furnace and air conditioner installation was performed in a professional and timely manner. Everyone from sales to design to installers were friendly, and communicated well with me about the entir…~ Lavonne E.
Absolutey Fantastic Service from Start to Finish!
Salem Heating and Sheet Metal installed air conditioning, removed our 20 year old furnace and installed a new energy efficient furnace. We were very pleased with the service that we received from the…~ Denny B.