Restoration 1 of Portland

Alfredo and team did a fantastic job! They were transparent, informational and professional. The crawl space cleanup was done in timely manner. We would hire Restoration1 again!

We had a major hot water leak in our crawl space that essentially ruined our entire crawl space and first floor of our home including some walls. I highly recommend this company. There were so many people involved but Will was our supervisor and Cody worked with our insurance company. These guys were excellent at keeping us updated, answered our million questions. They were extremely polite and respectful. They called 30-45 minutes before every visit to warn us that they were coming. They always told us before they left and spent time explaining what they had done, what they had found and what needed to be done. Cody essentially took the lead at working with the insurance company and he fortunately has the experience and knew exactly what they needed to get things approved within days. I was very impressed with what they did. That was our experience with the mitigation side of Restoration 1. Our plumbing company had worked with Restoration 1vand he also was impressed with their work!

The response was very fast. Pinhole leak in cold water line to outside faucet, lot of water in crawl space. Next day crew were great, they also did rest of clean up and finishing. People skills are excellent. Follow up by Cody has been very good. Highly recommend Restoration 1!