Showing 1 to 20 of 71 reviews
Worst rental management company I’ve ever had to deal with. Annual rent increase is unrealistic. Repairs have always taken months to complete, if they are to get done. Bedroom has been without light for over a year and 3 requests for repairs….. have been waiting for a year for another repair. Inspection showed that smoke alarm
It's nice to have a management company that seems to really care. As soon as they took over our building they made it look better and the communication overall is so much better. I appreciate that they deliver notices via email, text message and on the door. I appreciate that they give warnings before they have people towed when they
Jars of Clay is a top notch property management company. Their team is very attentive, kind, and responsive. I highly recommend them.
Jars of Clay is a five star property management company. They take care of their homes, and the renters. They are attentive, kind, and responsive.
Efficient, polite and easy communication from the first day and with any issues that arise. I appreciate the care, effort and attention to detail in maintaining the property I personally rent which I’m assuming is a standard throughout. I am not surprised someone would choose to trust this company with their home.
Not sure what is going on at this management company. My family had been planning a move for months - very picky with location, property, house. Drove over an hour to look at their rental property in NE Salem and it fit almost all our needs so we decided to put in an application for it. Communication was terrible after that. Their
Management allowed owners to micromanage on top of feeling like living in a prison with Cameras that we were being watched on and called about the littlest human error. 70+ this is your management company any one with children don’t move to these properties…
If you are looking for a peaceful living environment, I strongly advise looking elsewhere. Since this company took over management of the property, the experience has been deeply disappointing. The staff is unprofessional, hostile, rude, offensive, and never respond to my emails, shows a concerning lack of empathy which is ironic giv
Great customer service
Super nice, the property is nice. I like the faucets are all super cool and unique. They left all paperwork for stove dish washer and all that. Which is extremely helpful, so is the fact they do everything online.
So we got informed that we got a place we applied for ,but then was informed that they needed the deposit with in 24 hours ,we both had to work 10 hour days the next day and no time to re adjust our schedules to bring it in I asked if she could wait one extra day instead of missing work for the deposit as we do not miss work for any
Absolutely the worst rental company I've ever rented from. They micromanage, constantly driving past the property looking for anything that is a violation then send out threatening letters demanding that tenants rectify the issue. They expect the tenants to maintain the landscaping even though it's their responsibility. They are very
If I could give this company zero stars I would. Its potentially the worst rental company ive ever had to deal with. I was a renter at 1616 Center St Ne Salem Or 97301. When I first moved in they did not have any gas running in the house (which was the heating agent for the residence) and i have a 4 year old (at the time 3) so he was
Moved to town in August. Tried to make a half dozen appointments with different property management and landlords. Jars of Clay was the only one to not ghost or cancel on me. Paying rent is convenient and they were extremely responsive to issues (one issue, closet door) that needed attention. 11/10 would recommend!
I wish I can give negative stars!!! It's been almost 2 months. Still waiting for response, back about my security deposit? Waiting for the invoices or some sort of receipts! Lisa!!! Show me proof, "of what you guys supposedly did" do yourself a favor! Don't rent from the slum lords. Unless you guys like moldy, old apartments? I can c
Lisa with Jars of clay is a good property management. She managed one of my property. I switched with Lisa because the other property management i had was not working out she was not managing the property correctly. With Lisa i did not experience this situation she was able to evict tenant that were not paying on time. I do recommend
Renting from Jars of clay has been a great experience. My application was approved in under 48 hours! Management is very friendly and helpful. Maintenance came very quickly when asked and were very professional, friendly and fixed things quickly.
Worst if the worst. They are basically not responsible for anything once you get the key. Move out list given out as you give notice has ridiculous list including washing the walls and floors under appliances, having blinds/ drapes professionally cleaned andreplace stove parts and all filters and bulbs. Carpet cleaning comes out of y
We love our new home! Jars of Clay Property Management have been great as we transition into our new place, Thank you so much!
When I called to ask for a showing the person who answered has a condescending tone of voice and was asking personal questions about my credit and income which I would only feel comfortable disclosing after viewing and when applying. Not to someone over the phone. The way they spoke to me was not okay. Their tone had a lot of attitud