Fantastic Service
Shawn was very polite and professional through the whole plumbing problem. Not only did he come on a timely manner but explained in detail what needs to be done beacause the problem was bigger than we anticipated. The whole crew came on time and did a very professional job. We are very glad we chose your company and will recommend to anyone who needs this type of service. Everyone from receptionist to technician was not only friendly but very helpful. Keep up the great work.
Highly recommended
We had a problem with our laundry tap. Shawn replaced that for us. Very pleasant and efficient
Very pleased with quality of work
Very professional company. Easy to book call, calls to inform technician is about to arrive. Experienced technician, arrived on time, explained the work required and informed the exact cost of the repair before work was started. Would not hesitate to recommend
Excellent service, thanks!
Jeremy came right away to fix our shower as we only have the one bathroom. He was very careful to not damage the tiles in my shower and did the extra so it was preserved. Totally recommend, excellent service.
5 Star Review by Mona S.
Jeremy Leeman fixed our basement leak a couple of weeks ago. He did a great job and we are very pleased with his work.
5 Star Review by David W.
Advisor was here on time. Diagnosed issue promptly. Gave me two estimates promptly. Installed replacement less than 1.5 hour later to completion. I have them in my contacts and will use them again for all my HVAC, plumbing and Drain work.
Good Service but Pricey
I surprised a very simple job such as installing a bathroom sink and faucet could cost us more than couple of hundreds. The service was satisfying overall but pricey in comparison to others in the market. The tech claimed purchasing parts from a store but used some parts that I bought earlier without telling me so. when I asked him he said they're new..!
Excellent
Visit and service was above my expectations. A great company with great staff.
Checks were done properly for a pipe leak, fast and effective.
100% recommend Hy-PRO!!!
5 Star Review by Inga L.
Quick work, friendly staff, thank you.
Outstanding Service
It's too bad you only allowed for a 5 STAR rating, because my husband and I would have awarded Ali at least 10 STARS!! . We were more than impressed by Ali on his preliminary visit to us on Mar.14 and certainly appreciated his knowledgeable explanation of the problem with our kitchen faucet and his subsequent advice.
Today, , Mar 17, Ali returned to install a new faucet we purchased and he and Will did a superb and speedy job replacing the faucet. Their efficient, professional and very friendly service was second to none and it is obvious that Ali is dedicated to doing an excellent job for the customer. Ali explained in detail everything we should know about our tap and how to deal with the warranty if there is ever an issue with the faucet.
From the first conversation we had on the phone to request a plumber to our service today, we were very impressed with the total service of everyone involved in your very smooth operation.
This was our first time with Hy- Pro and won't hesitate to to call again for any future needs and will enthusiastically recommend your company to all our friends.
Thank you everyone and especially Ali.
Suzanne and Bill Burgess.
5 Star Review by James D.
Called them on a Sunday to fix a plumbing problem. Quick response, and great customer service plus the job was done right the first time. I will definitely call again.
Excellent Service and Top Quality Work
Jeremy is very professional and extremely knowledgeable. From the moment I called Hy-Pro until the repairs were done, each step of the way was carefully explained and options advised. I really appreciate the time and patience Jeremy took to explain things. Knowing that my Grandparents' home was in good hands, makes me happy and confident in their safety. Thank you to Jeremy and to the courteous staff that took my call. I have already recommended Hy-Pro and Jeremy to people I know and will always call again.
Excellent Service Frank
This was our first time using Hy-Pro. Frank did a good Job fixing the bathroom, I recommend this Company to all .
No Emergency Service
I called because I had a pipe leaking in my basement and had to turn the water off to the entire house. I was advised that there was no one available to come out and fix my leak. We just bought this house and were looking for a plumber in the area to do other jobs, these people will not get our business in future. You shouldn't advertise 24/7 emergency service if you cant provide it.
Fast and friendly!!!
Eric was dispatched quickly. He was very friendly and respectful and completed my repair quickly. I will definitely use this company again.
Definitely recommend you
Frank was a joy to have in our home. He fully explained everything that was going on...even when it was a coincidence having two separate leaks at the same time. He and Nathan were incredible, making sure that I understood everything that was going on.
Thank you for A++ service on a Holiday
On Boxing Day suddenly discovering our furnace room was flooded we initially thought it was the water heater. Upon looking further we could tell it was not the heater, but no clue where the water was coming from. We called you and had a return call within minutes. Frank was on-site within 1.5 hrs of our initial call happy and friendly to help out and figure out what was going on. It turned out to be a toilet seal gone that was leaking down to the basement. He showed us the cost for the work, and had it done very quickly. We are so grateful how fast you responded and the friendly professional help we received on a holiday.
Excellent Service from Gagen Bimbra
Very professional, knowledgeable and capable. This was our first time using Hy-Pro and will not hesitate to recommend them to all. Very fair!
Would not recommend
Called to arrange service 2 days in advance, I was given a 2 hour window in which a technician would arrive and was told they would call to confirm. I waited the 2 hours and no one called and no showed up so I called the office. I was told they were busy but they would investigate and call me right back. I waited another 30 minutes and no one called me back so I just cancelled as there are several reputable plumbing services offering 24 hour service.
In my opinion Hy-Pro is not very professional so would not recommend. I hope they will keep one promise and still make the $1 donation to Make -A-Wish !
Service Tech named Gageno Bimbra was excellent!
I have to say I will definitely recommend service technician "Gageno Bimbra" to any of my friends or professional network....his work was done in a timely manner and he was very friendly. Most of all he took the time to explain his work and why he was doing what was being done. We had an issue with our "P-trap" in our laundry room which was giving up an foul smell....needless to say we needed it fixed in a hurry.
I would highly recommend that he is recognized by management for being customer conscious and represntented the company very well.
Satisfied customer here!