1 Star Review by Darryl B.
Very bad customer service and we waited over 8 hours and no response I would not recommend this business ?
Showing 201 to 220 of 582 reviews
Very bad customer service and we waited over 8 hours and no response I would not recommend this business ?
WORST EVER Service. For the past 3 DAYs my time WASTED waiting for someone to come and give a quote for Sump pump redirection- for 3 days i get called and made promises about being on an urgent list first thing in the morning someone would be there to provide a quote. ALL Empty Promises.. tonight a Plumber called at 7:45PM saying he is 15 minutes away according to his GPS.. How are you going to give a quote for an OUTSIDE job when its Dark and you cant see.. ..another load of CRAP, because 45 Minutes later NO SHOW.. what a load of CRAP.. Don't waste your time.. Get the job done elsewhere. ABSOLUTELY THE WORST EVER Service... Thanks you for letting me keep my money and not wasting it on you .. Thank you for actually SHOWING me i would be making a HUGE MISTAKE if i had receive a QUOTE from you...
Dave was the service technician that came, He was very personable and congenial! He had to move things around and get into some awkward space but he did it all with a smile on his face, and then graciously put it all back. This water leak from below the meter was the final end to a lengthy process. Dave contacted the region to have the water turned off at the front of the property, and was here when it was turned back on. He is one of the finest service people I have ever had to come to my home. I sincerely appreciate everything he did.
Great service great guy. Dan-C patient and above all wants to fix the issues no matter the times it takes Very happy!!
Would like to thank Ben from Hy Pro Cambridge for unclogging our sewer pipe going out of the house. 8 months on the job and a true professional. Thanks Ben amd HyPro.
Justin.L was efficient and clear about what needed to be done. We now have a functional laundry room! Thanks!
NEIL was the plumber sent. A very pleasant and friendly young man whose work was very well done and I would not hesitate to call again.
We had a MOEN faucet slip and fail in the washroom and leaking . We called Hy-Pro and they sent a technician promptly and give a no obligation estimate. The tech Jermaine came and went and got the parts and did a great job of releasing a hard water and calcium ridden faucet mechanism and installed a new cartridge After that all goo
Jermaine B came out and repaired our drain and did a excellent job! He was professional and knew exactly how to get the job done.
Jermaine took his time to explain on what the problem was, and the oppropriate steps on how to fix it.
I had Cambridge Hy-Pro do extensive work on my sewer, requiring internal and external work. The team, led by Nick and Mike, that also required the expertise of Nathan and his able assistant Edward, was amazing! Very professional, accomodating, and informative. Their skills and abilities were on display at my house for two days, and I
Can't say enough good things about Sunny H. Professional. Efficient. Customer service oriented. And when the work is finished, the area is clean - like he wasn't even there. Highly recommend Hy-Pro and highly recommend Sunny H.
After having my appointment cancelled twice at the last minute, I was happy that I was squeezed in last thing on a Friday evening. That being said, when the service man (Neil Matte) arrived he was courteous and efficient, suggesting better ways to solve my leak problem. I was very happy with his work and considered it a job well don
We had booked for a appointment and it was pushed to the next day through roto rooter Our leak became a stream and we had to shut down our water. With that said the reception was helpful in trying to accommodate fast service. Then Justin arrived to our home. He made us love the company again. So honest and had us up and running
Gordon Hall was an amazing worker who was curtious and cleaned up after he was finished. Would highly recommend using this company to anyone.
Shawn came to give me an estimate on the work - he was knowledgeable and friendly helping me sort through an otherwise stressful and overwhelming moment. He discussed my options and set work into motion. Even when the original plan had a hiccup due to further damage to the sewer line, he came right back out to continue being my point
Friendly service young fella knew his stuff worked hard and gave honest advice , felt like I got good service , Thanks will use again
Our job turned out to be much more complicated and involved than was first anticipated. Nevertheless, Jack and partner stuck with it and worked through all the impediments and got the job done. Great people to have in your home and very professional in dealing with us as customers (eg. honoured original quoted price in spite of tim
Needed a new faucet installed in a bathroom sink. The fellow who came gave us an estimate, and then did the job for the quoted amount even though he ran into some trouble with the existing faucet. Thanks!
We had a fantastic experience with the service. Everything was very well done and Ian was honest and polite. I would definitely use their services again :)