Professional and kind
I enjoyed my recent vision checkup at Eye Care Physicians and Surgeons. Dr. Stice and his assistant were knowledgeable and a pleasure to work with. They answered all my questions and treated me with care. Everyone from start to finish was very professional and kind.
Love the Doctor but wait time long
Love my Doctor, his manner , knowledge and efficiency. Front desk a little taxed it appeared as efficient and in the end helpful but not cheerful or warm. Waited 45' for my appt. Doctors assistants were good, but one made a poor copy of my paperwork and front desk had to copy again so I could take original with me. I ended up being there an hour with only 5-10' in the actual exam room! I'm not sure how to rate because my time is important and as they say Money too. I'm rating the Doctor high...but they need to realize 45' is unacceptable.
Service
It was very efficient. From exam to glass selection to delivery it was very impressive.
Got lost & late twice but was forgiven.
It’s a warm welcoming group and at the same time experienced and professional.
The doctor himself is warm & friendly and does an excellent job of putting one at ease.
Eye exam,glasses,warranty work,eye problems.
They treated me great, lots of positive energy. Explained complicated eye problem well and followed up. Thanks Mike
first visit with new doctor
Appreciated the appointment was on schedule with a minimal wait. The staff were thorough and answered all my questions regarding upcoming cataract surgery. Thanks for the excellent service.
Vision Care
The staff and Doctor are always very friendly and helpful.
Eye Care is Five Star
My husband and I both see Dr. Stice at Eye Care Physicians and Surgeons and are very pleased with the service we get. Dr. Stice is very professional and thorough in his eye exams.
Great Care
I have gone to Dr. Stice for many years. I have always received great care from him and the staff. Would highly recommend this office to anyone looking for a new eye care physician.
Emergency removal of sliver of metal
I had a piece of metal in my eye. Had an appointment right away and the staff was professional and very nice to meet. Dr was amazing and how he explained everything and took great care of my eye. Definitely would recommend to anyone else who needs eye care.
Annual Exam
I go back every year because they are very thorough and friendly.
Glaucoma check
I have glaucoma so had this appointment to get a pressure check on my eyes. Both eyes were at the same pressure as the last time I had them checked.
Excellent
Staff is amazing, very helpful and friendly my glasses were ready sooner than expected. I will be referring all my family and friends
cataract surgery
Met all my expectations.
The team really knows their stuff, from the doctors to the examiners to the front desk. Visits have been quick with little waiting, staff is knowledgeable and efficient, and they listen to what I want and need. Great people!
vision care
I am very happy with the dr,nurse all very kind and respectful. Answers all the questions I have.
Cataract Surgery
I am a 62 yo who ended up benefitting from cataract surgery. Pre-op in July, surgery on successive weeks in August with good clinical outcomes (20/20 bilaterally). I have no issues with the Doctor or staff's bed side manner or anything regarding the clinical side of this procedure.
I do have an issue with the related business/financial side.
I was told from the start that I would qualify for insurance coverage. At no time was the total cost of the procedure explained to me. The form that is given to the patient prior to surgery only lists the Surgeon's fee and makes reference to the surgery center. No reference is made regarding the anesthesiologist fees. I paid the physicians fee in advance but on the day of the procedure the Salem Laser & Surgery Center demanded payment ($1,000) or the surgery could not be performed. This happened again on the subsequent surgery day for the second eye. At no time were separate anesthesiologist fees mentioned which ended up being nearly another $1000.
Listen, everyone knows that healthcare services have a cost. I also know that everyone's insurance coverage is unique to them.
What I do have an issue with is that Eye Care Physicians & Surgeons takes no responsibility for explaining the full cost of the procedure to the patient in advance so that they can be fully informed.
Always a positive experience.
The staff and Dr. Stice, whom I have been seeing for quite a few years, couldn't be more helpful or courteous.
Consistent Quality Services
I've been going to Dr. Paluska for years - love his upbeat attitude and always feel that I get a thorough exam!
Eye Examination
Dr Pulska and his assistants do a very good job of asking questions and examination to make sure all is well with my eyes and health