I recently used Owens Plumbing to repair my water supply and sewer lines and I can’t say enough good things about them, Nathaniel, and his crew. They did a phenomenal job and made a stressful situation and major repair much more manageable.
I had used another plumbing company for the past few years to clear roots from my sewer line. After they came out, videoed the line, and determined that the sewer line needed to be replaced, they completely ghosted me. I called several other companies, but most were answering services or call centers and I had a hard time getting anyone to actually come out and help.
When my water supply line started leaking on a Sunday, I called Owens and a very nice woman answered the phone. She sent Nathaniel out that Sunday afternoon. We talked through repairing the water supply and the sewer line. He had the other utility lines located and marked that evening, and the next day they were back, ready to tackle everything.
Nathaniel and his crew were professional, polite, knowledgeable, and incredibly thorough. They pulled what looked like a four-foot pile of roots out and did an amazing job cleaning everything up when they were finished. They even rinsed the dirt off my sidewalks and replanted a bush that had to be pulled up before they left.
A major plumbing repair is never fun, especially when you’re dealing with an unexpected expense, but Nathaniel and Owens made the whole process as painless as possible. I genuinely enjoyed working with them and would absolutely recommend them to anyone who needs plumbing or sewer work.
Hopefully I won’t need them anytime soon l, but if I do, Owens Plumbing will be the first company I call.
Raedena San Agustin
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