Reviews of Local Businesses in Joliet, Illinois

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  Rick's RV Chicago

  Jul 1, 2019

  Great Service

  Diane and Karen, in the service department, helped us decide the best options, for maintenance issues with our 5th wheel Jayco. Nick, the service technician got all the issues fixed and now we are happy campers.

  Paul M. All reviews

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  Rick's RV Chicago

  Jun 25, 2019

  mtce and repair

  Called before leaving for vacation (cruise) and they set me up for 2 weeks later. Did bearings, brakes, replaced a drain and new set of tires within a couple of days. Thanks Diane, Debbie, Brian, and Paul for good job all around!

  Doug Y. All reviews

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  Rick's RV Chicago

  Jun 23, 2019

  Great service

  Diane in service dept. was super tom e the tech fixed all our issues on our Rv great customer service can’t say enough

  Martin B. All reviews

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  Rick's RV Chicago

  Jun 14, 2019

  Spectacular service

  There was no place to list their names but Marty Svoboda, service advisor, and Ricky, the tech, were invaluable in saving our vacation. They provided immediate emergency service. They were in constant contact with us, and did everything we needed and asked for. They were truly amazing. We want to thank them again for their excellent service

  Robert S. All reviews

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  Rick's RV Chicago

  Jun 5, 2019

  awsome response to new trailer issues.

  In the last year we bought a new motorhome and a new Bungalo from Ricks. Both had maintenance issues and both occurred out of state. Mike Pilon and Marty Svaboda both worked with us to find out of state mobile RV repair services to resolve the issues in a timely manner. This is why we have continued to shop at Ricks and have bought 6 RVs over the last 25 years. My wife and I always look for Mike when we come to buy a trailer (or if we are in the area and just want to chat) and Marty when we have a service issue.

  Steven M. All reviews

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  Rick's RV Chicago

  May 31, 2019

  great place great people

  Tom who did our orientation / walkthrough gets 8 out of 5 stars. he was very informative and friendly! Kurt and Jim were very helpful also. if I buy another camper/rv i will be buying it from Ricks !!!!!!!

  Tim N. All reviews

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  Rick's RV Chicago

  May 29, 2019

  Above and beyond !

  Paul was our salesman , Jim was our finance guy and Dwayne was our RV expert and did our walk through and taught us everything we need to know about our RV inside and out , top to bottom. It was an amazing experience from start to finish ! Everyone we met was very knowledgeable and friendly. It's no pressure shopping and no pushy sales people . I can't say enough good things about these 3 guys . Rick's RV really has it together and everything flows smoothly. We got an excellent price with affordable financing. They really do go above and beyond and help dreams become a reality ! Thank you !!!!

  Mchele W. All reviews

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  Rick's RV Chicago

  May 29, 2019

  Great Service after the Wild Turkey

  Hats off to Marty Svoboda! We had the unfortunate luck to experience a direct hit from a wild turkey that was taking off directly in the path of our RV. The turkey struck the upper nose of the RV, busting the fiberglass. Unfortunately, the turkey was DOA. On the same trip we had mechanical issues with the chassis. We called Rick's, and Marty told us to bring it in, he would take care of everything. And he actually did! Also worked with our insurance company to process the claim. Since we live far away, Nick picked me up at the train station when I came into town to pick up our RV. Where do you find this service? Not in many places. We have always liked Rick's RV, but they always find a new way to impress us. Highly recommended to anyone considering an RV purchase or service. Maybe they should start a consulting business to help other companies improve their customer relations! Thanks to all at Rick's! Especially Marty!

  Robert R. All reviews

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  Rick's RV Chicago

  May 17, 2019

  3 Happy Campers

  Where do we begin... top notch, best in the Midwest! We just purchased our 4th (yes 4th) RV from Ricks RV. Started small, gradually got bigger, and now we are retired and full timers, purchased our mother of all fifth wheels, Jayco Pinnacle front living. Love the layout, feels like a home, just what we wanted! Let’s talk about Ricks RV... Paul our go to sales rep is the most awesome guy, found our dream home for us, actually he changed our life by selling us our very first baby rv. We are truly happy campers. Thank you Paul for everything. Jim, our finance guy, thank you for always coming through for us, always being there for us, making our purchases go so smooth and last but not least Dwayne, you my friend are the most incredible, knowledgeable, hard working, kindest man we have been blessed to have go over everything on ALL FOUR OF OUR RV’s!! You deserve a HIGH FIVE. Thanks to everyone at Rick’s RV, you are all so wonderful, each and everyone one of you, the fact that we continued to come back says it all. Now we will travel the states, enjoy retirement as it should be in our Jayco Pinnacle. Thank you all for making our dream a reality! “3 Happy Campers”

  Bob & Natalie N. All reviews

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  Rick's RV Chicago

  May 17, 2019

  Diane was awesome!

  I brought my camper in for just a couple things to get worked on for the long camping season ahead and Diane was very helpful and thorough with the process.

  D. Allen P. All reviews

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  Rick's RV Chicago

  May 8, 2019

  all the right faces

  Kurt, Jim, and Dwayne are the team that helped me buy the rv I wanted. Kurt was the first to go through the RVs and helped me find the rv of my choice. Jim talked to me about financing, trade-in, and some of the necessities of trailer pulling. Dwayne did a bang up job on how to run the rv from outside to inside. This team of professionals are friendly, courteous, and very customer oriented. Their explanations of all my questions was thorough and to the point. Thank you for all your help!

  Robert L. All reviews

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  Rick's RV Chicago

  May 4, 2019

  Fantastic..as always!

  Diane was our service contact and John was our tech. Continued absolutely amazing service and experience. Nicest people that are truly genuine and care.

  Joy and Matt H. All reviews

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