Reviews of Local Businesses in Joliet, Illinois

• 

  Rick's RV Chicago

  Oct 4, 2019

  Emergency Repair

  We have been dealing with Diane and her customer service is phenomenal.

  Karen S. All reviews

• 

  Rick's RV Chicago

  Oct 2, 2019

  New truck topper

  We met with Bryan Niedermeyer for a topper for our F350 Dually. Byran sure knows his stuff. He assisted us through the buying process,and we ordered a very nice topper. It was delivered as promised,and installed the next day. The service tech,Joe did a good job on the install. He was knowledgeable about the aluminum body on our truck,and installed the wiring accordingly. Can't go wrong with this hometown,family run business.

  Michael S. All reviews

• 

  Rick's RV Chicago

  Sep 27, 2019

  "Took well care of our rv and us"

  My husband and I were upset about some issues with our RV. However, when we took our RV in for service we were treated with respect and courteousness. Our RV issues were well taken care of more than expected. We would recommend Rick's RV to our friends and family. The service and tech staff made sure that my husband and I left as satisfied customers.

  marilyn b. All reviews

• 

  Rick's RV Chicago

  Sep 26, 2019

  "Absolutely Fantastic Service"

  We purchased our 2018 Jayco in Jan.2018. We had some bad problems when traveling with it. When we returned home, we took it to Rick's RV to be fixed or replaced. That was when the first time we met Diane Norton. She was spectacular & informative about the problems & explained in detail how our unit would be cared for. The TV antenna had actually blown off the top of the Jayco when we were traveling & service tech Ricky handled all 6 repairs very well from that trip. On our next trip with our camper came up with 5 more repairs & was handled perfectly by Diane & service tech Pat. We highly recommend purchasing your RV from RICK's RV CENTER, this was our second new camper purchased because we went to a larger one with a slideout.

  ROBERT & VERA O. All reviews

• 

  Rick's RV Chicago

  Sep 21, 2019

  Last minute service

  After bringing my MH home after a damage claim I had found a couple minor issues still needing attention. Debbie got me in a couple days later knowing I was leaving for a trip in a few days. These issues and another one unrelated we’re all taken care of by John while I waited a short time. Nothing but the best customer service once again. Thank you!

  Annie G. All reviews

• 

  Rick's RV Chicago

  Sep 20, 2019

  Nice work

  I really appreciate the work Tom Podlin did on my 2019 Jayco Redhawk. I had some warranty work that needed to be done. Tom did this work with precision and a good eye for detail. I feel that things are now better than new. Thank you Tom.

  Dennis O. All reviews

• 

  Rick's RV Chicago

  Sep 16, 2019

  Great service

  Great service

  Rick B. All reviews

• 

  Rick's RV Chicago

  Sep 3, 2019

  Safety Recall

  I bought my Jayco trailer used, but when I got a safety recall from Jayco I contacted Rick's RV & they were fantastic through out the entire process. Dtrantina handled my case from start to finish. She was extremely helpful and went above and beyond with additional questions. I would highly recommend this dealership.

  Tom C. All reviews

• 

  Rick's RV Chicago

  Aug 29, 2019

  Great service and repairs

  Service advisor Diane explained everything that they would do in a clear manner so I understood completely my options. Tech Dwayne performed the necessary repairs flawlessly. Would recommend Rick's RV for their next purchase or service of their RV.

  RONALD S. All reviews

• 

  Rick's RV Chicago

  Aug 19, 2019

  Outstanding Service

  In the past 4 years I have purchased 2 new Jayco Camp Trailers From Ricks RV. Both transactions went very well due to the skill and knowledge of the staff from the salesman to the sales manager. This past June we were at the NASCAR Race in Joliet during the 90mph storm on June 30th. We were unable to reach our camper in time to retract our awning and it was severely damaged. First thing we did on Monday was contact our insurance and of course Marty Svaboda in the service department at Ricks. When we informed the insurance company we were dealing with Ricks they immediately stated that everything would be fine and Ricks was very easy to deal with in these situations. After sending Marty and the insurance company some photos our claim was quickly approved. Marty had to order 2 shipments of parts. The first was delivered on time. Imagine that! The second was delivered on time. Wow! We brought our trailer in and it was fixed exactly on time as Marty said it would be and we picked it up exactly when he said we could. In todays crazy world of impersonal business it is very rare to deal with anyone in any business that actually does what they say they will when they say they will do it. I cannot recommend Ricks RV highly enough. These are great people. Looking forward to purchasing a 5th wheel in the next year or two from our salesman Nick "Robbie" Robertson. No sense going anywhere else except Ricks RV. Thanks again Marty great job!

  Edmund "Paul" H. All reviews

• 

  Rick's RV Chicago

  Aug 14, 2019

  Great Service, Techs, & Staff

  I own a 2002 Starcraft popup camper. When I needed to replace a bent bed end bar for the king bed, Ann in the Parts Dept researched and ordered the part for me and was very helpful too when I needed product for washing the canvas. Last month Service Rep, Diane Norton and Tech, Nick B were extremely helpful and prompt when I requested replacement of an AC gasket and break away cable 5 days before we were leaving on vacation. You guys are my "go to" people for any of my camping needs. Like other reviews have stated I give the staff at Rick's RV an A+++++.

  Rick S. All reviews

• 

  Rick's RV Chicago

  Aug 9, 2019

  Excellent service

  Diane and Tom provided excellent service to my camper, they were attentive and concerned and all of my service needs were well taken care of. I appreciate the communication and fast service thanks for being such a great place and having great employees.

  Daryl B. All reviews

Back to Joliet