Recent four- and five-star reviews neighbors left for businesses in Joliet, Illinois, newest first.
232 reviews.
Fantastic service as always. After 3 campers Ricks are wonderful. Love there attude and help thur the vists
Follow up on some miner service and it's always a great experience. This time Marty and Karen worked together and took care of me!!! Thanks again
Steve H. All reviews
Amazing Service
This is the second Pop up I have purchased from Ricks. The sales and service here is unbelievable. Marty and Nick in service are two of the best.
Charlie C. All reviews
Best place to buy and service your rv
We went in 2008 to look for a used travel trailer and instead thay made us an offer on a new one. Sence then thay have done 85 percent of the service work and one insurance claim on our j flight. Best purchase we have ever made. Unfortunately thay don't provide me with any rv service any more sence I am now a jayco factory service tech in Middlebury. However I do make the two hour trip for their truck accessories and rv accessories and to just a friendly hello. Would buy another from them and do it all over again. Top notch family
Kevin and lynn B. All reviews
Not just there for the sale!
Wish i could have choosen all the people that have heped us, Brian, Jeff, Mike, Karen, etc everyone was very knowledgeable and always there to help. I would never even consider buying anywhere else but here. Not only did we make a great deal but after our new camper was in a tornado they did all the repairs needed and more.
Tiffany R. All reviews
Best place to learn about and purchase your trouble free Camper
This is our first experience with purchasing a camper for the family. We went to Bass pro shop in Bolingbrook two years ago, and we meet Paul and asked him a million and one questions about what to buy and what would be the best options for us. Paul treated us like we have been friends for ever took all the time we needed and my wife and I never felt like we were being pressured to purchase. Almost two years have gone by we had a small problem with the canopy not working and with one phone call to Paul he put me in touch with Chris in service who went way out of his way to get our camper repaired and back for the fourth of July all within a short time line. Camping is suppose to be enjoyable and with this type of sales and service Ricks Rv and his people would be the only Place to go We love our Jayco and Ricks RV
Donald P. All reviews
Best place to leaner about and purchase your trouble free Camper
This is our first experience with purchasing a camper for the family. We went to Bass pro shop in Bolingbrook two years ago, and we meet Paul and asked him a million and one questions about what to buy and what would be the best options for us. Paul treated us like we have been friends for ever took all the time we needed and my wife and I never felt like we were being pressured to purchase. Almost two years have gone by we had a small problem with the canopy not working and with one phone call to Paul he put me in touch with Chris in service who went way out of his way to get our camper repaired and back for the fourth of July all within a short time line. Camping is suppose to be enjoyable and with this type of sales and service Ricks Rv and his people would be the only Place to go We love our Jayco and Ricks RV
Donald P. All reviews
Where else would you go?
I don't know how to give any better review than I have previously done or seen! We had had odd issues with our Starcraft, but when it is one of the biggest TT Starcraft makes, loaded with all the amenities, you are going to see issues come up. Every time Rick's employees take that big pain the the you-know-what, and turns it into something less than an inconvenience. They always work with me, have constructive suggestions, stay in touch about the latest development, and always have me leaving like my best friend just took care of me. Costs are always reasonable, and most of the time the work is done under the extended warranty (HIGHLY RECOMMENDED WHEN BUYING A BIG RV!). i guess my only complaint is that there is nothing to complain about!!
Kenneth R. All reviews
Quick and very detail information with the problems that needed to be fixed
Scheduled timing was perfect. The communication with the problem and results were perfect. Very friendly when I dropped off and picked up the camper. Didn't rush me, sat and listened to all my questions.
Frank P. All reviews
Excellent Customer Service
We have had three Jayco campers in the past. We recently traveled two hours to Rick's RV to purchase a new Jayco. The trip was well worth it and will continue to only shop at Rick's RV n the future because of the excellent customer service we received from Nick and Jim in sales and Gerry in service. We would highly recommend them to anyone looking for a camper.
Robert W. All reviews
Recommend Ricks rv
We have bought 2 Jayco travel trailers at Ricks rv, everyone has been great both times. Service department is also outstanding, wouldn't think of going anywhere else.
Daniel M. All reviews
FANTASTIC SERVICE
BRIAN SOLD US OUR 31UL PRECEPT LAST YEAR. WE HAVE HAD CONTACT WITH SEVERAL OF THE SERVICE STAFF INCLUDING CHRIS AND JEFF. CHRIS HELPED US TO GET SERVICE WHEN WE WERE CAMPED IN FLORIDA LAST WINTER. WHENEVER WE STOP AT THE DEALERSHIP WE FEEL LIKE FAMILY. EVERYONE AT THE DEALERSHIP IS ALWAYS FRIENDLY AND ALWAYS TAKE THE TIME TO EXPLAIN THINGS WITHOUT FEELING RUSHED.
JOHN P. All reviews
Well done service and the men always smile
We had some warranty work done on our 31' Precept [class A] plus an oil change and our service writer Jeff followed the work up with the men in the garage and the work was done right and made us happy campers. When we go into Ricks RV we almost feel like part of the family. They treat us right starting with Paul the salesman who sold us the rig, all they way through to service to the men in the garage. Thanks guys
Keith H. All reviews
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