Reviews of Local Businesses in Joliet, Illinois

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  Rick's RV Chicago

  Mar 17, 2017

  absolutly wonderfull, friendly people great atmosphere excellent service, highly recommended

  Wonderful people excellent atmosphere great service just all in all excellent place to go highly recommended

  david g. All reviews

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  Rick's RV Chicago

  Jan 16, 2017

  Awesome place our sales man Joe is the best sales man I have ever delta with he isn't pushing

  Awesome place our sales man Joe is the best sales man I have ever delt with he isn't pushing takes his time to listen to you and show you what you are looking for not trying to sell you something he knows you aren't interested in.We purchased a 2015 Jay flight from them November 25 2016 and we love it.The man that showed us how things work in it after the sale was also very informative his name is Jerry.You won't be sorry if you buy from them.

  Debra Cress and J. All reviews

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  Rick's RV Chicago

  Dec 30, 2016

  Everyone is fantastic!

  This is our 2nd Jayco purchase from Ricks! We have had excellent sales and services. I cant say enough of how good they have been to us. From prompt attention to warrenty work to "user error" they have been right there alone side us to get our situations resolved and get us back to RVing quickly! We really like our new 5th wheel and wont hesitate to use them for all our service work, recommend them to other RVers and when the time comes purchase another RV from them! Absolutely the best customer service I have ever experienced!

  Ron D. All reviews

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  Rick's RV Chicago

  Dec 24, 2016

  Great service.

  What a great pleasure to deal with Marty Svoboda in the service department.. I needed some warranty work done and everything that was mentioned that needs some attention was completed when I picked up my R/V. He kept me abreast of time line of approximate completion of the work that was needed because of parts that had to be ordered and their delivery dates to Rick's. Kudos to Marty.

  John O. All reviews

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  Rick's RV Chicago

  Nov 7, 2016

  Above and beyond service

  Jeff handheld problems I was having with a pop-up I purchased at Ricks and went way beyond normal service, Ricky the tech put in new parts and did a better job than is done at factory. Great place to do business! I have traveled cross country to California, Key West, and back in my pop-up. Thier campers hold up and they stand behind them.

  Chuck C. All reviews

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  Rick's RV Chicago

  Oct 31, 2016

  Excellent customer service is a given at Rick's RV!

  We had problems with the sway bar system for our Jayco travel trailer. A big shout out to Marty Svoboda who from the first phone call until the system was fixed gave us personal attention, and guided us through until the end. Thanks Marty!

  Rick V. All reviews

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  Rick's RV Chicago

  Oct 14, 2016

  Rick's has the BEST service department ever, period!

  I have to say, when you buy a new RV at some places, that's where things end, at the sale. I have heard a lot of horror stories from other campers about the problems they encounter when repairs need to be done on their RV, so we tried to choose a dealership that had a good reputation for excellent service when we decided to purchase a new RV, and lets face it, all RV's are going to have problems that need to be repaired. Since our purchase at Rick's RV in Joliet, I cannot say enough good things about the absolute great service we have had. They do what they say they will do and the mechanics that work on the RV's are experienced and great with these repairs. When they make a repair, it's done better than the factory. We have had a great experience with Rick's RV in every way possible. They are all friendly, courteous and always willing to help in any way they can. I am so glad we decided to buy from Rick's RV and very highly recommend anyone who is looking to buy a new or used camper, to buy at Rick's RV in Joliet. You simply will NOT beat their terrific service department, period!

  Darrell C. All reviews

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  Rick's RV Chicago

  Oct 14, 2016

  Great experience with the purchase

  Joe and the entire staff at Rick's was awesome. There were no kind of pressure technique used at all, there only goal was for us to be extremely happy with the product as well as the sale, at the best price possible. They are very knowledgeable about the products and can explain the pros and cons for what you are looking for. This was by far the best experience I have ever had. Thanks Rick's RV!

  Darrell C. All reviews

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  Rick's RV Chicago

  Oct 12, 2016

  Excellent Customer Service, Definitely would recommend to family and friends who are looking for one.

  Been shopping for a pop up online for a while that fits our budget. Found few but too hesitant to go look at them because of fear from too much pressure from a sales person. Checked Rick's website and reviews and decided to give it a try. Surely, it did not disappoint us. Met Paul an hour before closing, showed us what we wanted to seeand answered our questions. Definitely that was the most pleasant and stress-free visit. No pressure whatsoever. Gerry in the service department was superb! He demonstrated and showed us how to operate our camper with his full knowledge and patience, especially Us who are first time owner with a boatload of questions. Can see ourselves coming back in the future and do business with them again.

  Evelyn and J C. All reviews

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  Rick's RV Chicago

  Oct 11, 2016

  Very Satisfied With Rick's

  I needed the annual wheel bearing repack. The staff at Rick's was very informative and helpful. Rick's facilities reflect their commitment to a quality organization. Ken, took good care of this customer.

  Ray P. All reviews

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  Rick's RV Chicago

  Aug 22, 2016

  High Recommendations From Iowa

  We went in with a tough sell due to having bought a 2015 travel trailer and now wanting to trade in for a 5th wheel Jayco Eagle. The dealings were through Joe, mainly by phone. Joe gave us a tour by using face time. We ended up buying the Jayco. Our 1st night out camping, I struggled with the auto leveling. I called Joe and again, through face timing, he helped me out. The staff at Rick's RV are very energetic and tend to really make their jobs enjoyable and make the customer feel very welcomed. Appreciate the assistance and pleasant experience, and love the Jayco. thanks again, Brian & Reva

  Brian M. All reviews

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  Rick's RV Chicago

  Aug 20, 2016

  Taking care of your customer

  Can't be happier with the service I have received from Joe and the service staff at Rick's. Of course nobody wants to have issues with products that you purchase, but when you do it good to know that as a customer, you will be taken care of. Joe has always been very quick to respond to any question or issue that I may have. It's not unlikely for me to receive a text just to see how we are doing.

  Ron K. All reviews

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