We had artificial turf installed in October 2025, and the entire project has been a nightmare from day one. Early on, we experienced a significant installation failure that required corrective work. Now, less than a year later, we are dealing with grass and weeds growing through the turf, and the problem continues to worsen. When we raised concerns, we were told the growth was crabgrass and that we would need to pay to have it treated. We were also informed that no weed barrier was installed because our property is located in a flood zone. To make matters worse, we were quoted an additional $1,800 to install a weed barrier after the fact on top of the substantial amount we already paid for the original installation. It is extremely frustrating to be asked to spend more money to correct issues that should have been addressed from the beginning. What has been most disappointing is that there has been a problem with this project at every stage. Rather than feeling like the company stood behind its work, we have repeatedly had to push for solutions while new issues continue to arise. Promises were made that were not followed through on, and our concerns were often met with additional costs instead of accountability. Based on our experience, I would not use this company again and would not recommend them to others.
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We had an excellent experience with SynLawn Houston. From start to finish, the team was professional, responsive, and delivered exactly what was promised. The quality of the turf installation exceeded our expectations, and the finished product completely transformed our yard. A special thank you to Varo, Giovanni, and Edinilson for their hard work, attention to detail, and commitment to making sure everything was done right. The installation was clean, efficient, and the crew took pride in their work. Our yard looks amazing, requires virtually no maintenance, and has become a space our family and dogs can enjoy year-round. If you’re considering artificial turf, we highly recommend SynLawn Houston and their team. Great people, great service, and outstanding results!
What an amazing job by Synlawn. From start to finish. They gave me a great price, no pressure, amazing quality work, and the plush turf is the best on the market. Their crew worked hard, and they started on time and finished ahead of the time they promised. Great JOB!!
Couldn’t ask for a better product or experience in getting the job done quickly while exceeding expectations on my chipping green. JD walked me thru the process from start to finish helping make adjustments and suggestions as needed, down to the last minute details as the project neared completion as well as coming out after completion to see if any adjustments were needed. Jeremy has assembled a fantastic team at Synlawn Houston and I couldn’t be more pleased. Last but not least, the product delivered is by far the most realistic synthetic golf green I’ve used. I’m glad I found the right company to do the job.
Ryan with Synlawn went above and beyond on a project that meant a lot to me. From start to finish, he was incredibly communicative, responsive, and attentive to every detail. His dedication and care exceeded my expectations, and it truly showed in the final result. I highly recommend Ryan and Synlawn for anyone considering artificial turf—they deliver exceptional service and quality.
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