Took my truck last week for a diagnostic, and although I didn’t get great news about it, the service was excellent. The staff was friendly and the man who spoke to me about my diagnostic explained everything very well. Definitely will be coming back!!

Truly, Perales is the best. They are honest, hard working, and go above and beyond for you to receive the best services possible. They never tried to oversell me, and they kept me updated throughout the process. I even had questions about a service that they don’t provide (exhaust manifold work), and they went out of their way to call me to try and answer the questions I had to the best of their ability anyways. They really do want what’s best for their customer and their customer’s vehicle. You don’t see that kind of service anywhere. When I need work done on my car, they will always be my first call!

These guys are outstanding. I had car trouble on my way to Austin and needed help fast. They took great care of me from the moment I arrived. The team was professional, honest, and efficient, getting me back on the road in no time. It’s hard to find service you can truly trust, but they exceeded my expectations. I highly recommend them to anyone needing reliable automotive service.

Our son recently moved to Waco and had a control arm failure on his Mustang that left him stranded. Wanting to get him taken care of, I looked for a mechanic with high ratings. He called and they towed his car and got him in without an appointment, which I appreciated. But then the car sat for 2 days awaiting an evaluation and an estimate. While it was sitting somehow his brand new battery was drained, which raised some questions for me. They took a look at his car and let him know that indeed the control arm was broken, but everything else looked good. At this point my son had talked with me and had found this is a common issue with his vehicle and the fix was to use higher strength parts from Ford. They had originally said they wouldn't install customer furnished parts so he was going to fix it himself. Perales Brothers never called to discuss costs or that they were going to charge the battery. Cost breakdown was $100 tow, $60 battery charge and then a $60 diagnostic fee. I appreciate the fact that they were professional with my son and tried to take care of his car. But, we felt taken advantage of with the lack of communication and unexpected charge.

They did an amazing job on my AC and even diagnosed and fixed some other problems. Car runs great and AC blows cold. Great customer service and when I walked in for pickup I didnt have to tell them my name they remembered me. Definitely will use them again and refer my friends and family here!