5 Star Review by J A.
Tom Anderson has been awesome. He always either answers the phone or gets right back to me. Tom is funny and very polite in my opinion. It is always an unfortunate situation to be without my car and dealing with an accident, but I am very happy that they are paying for a rental.
1 Star Review by Sara D.
I hate OMI. There costumer service people are rude as hell all the time. They need to fire all of them. There insurance coverage sucks. I called to make a claim but they take forever to get back to me. And I left multiple messages! I HATE this company!!!!
1 Star Review by Corin C.
Been trying to get my claim resolved and cant get any calls back. Claims Rep ignores emails, and voicemails!
5 Star Review by Kevin M.
Great Company! Claim was handled incredibly fast and Debra is a true professional!
5 Star Review by Steve F.
Great company! Even better is the service they provide!
5 Star Review by Cortney P.
Hands down the most personable, relatable insurance company to have.
5 Star Review by Karl W.
Oregon mutual is an outstanding insurance company that I am very happy to be affiliated with, there service is always outstanding and prompt. I recommend this company to all my friends and family.
1 Star Review by Stephen H.
Buyer BEWARE! I normally don’t review companies. In fact, a company has to be really amazing or really bad for me to leave a review. With that said, Oregon Mutual is the bottom of the barrel. Your rate is a revolving door and they never have an answer as to why. After the latest attempted rate hike, I shopped them and found out I wa
1 Star Review by Hayley P.
Terrible experience with Marcus and his supervisor, Marc. They are rude and completely useless. They never get back to me, and when they do they never seem to have answers. I will be switching my insurance as soon as possible. Stay away from this company!!!
5 Star Review by Paul K.
Recently experienced severe hail damage to our home. Oregon Mutual was there to help from Agent to Adjuster to Claims administration and payment. Outstanding service top to bottom. Great Company, you ought to switch.
5 Star Review by Israel P.
Had a pleasant and easy transaction with Matt. Thank you
5 Star Review by Jay D.
You won’t find a company that takes better care of their clients than Oregon Mutual. When something happens, OM steps in and strives to take the stress away. They communicate clearly, outline what is to be expected during the process, and then they over communicate each day to make sure things are in motion. I am more than pleased wi
1 Star Review by Leroy F.
I do NOT recommend Oregon Mutual. I had a homeowner's policy with Oregon Mutual for 9+ years, and never had a claim of any kind. None. After getting a quote from a different company, which would save me $110/year, I decided to change companies. So, I notified Oregon Mutual in writing that I wanted to cancel my policy on the effective
1 Star Review by Sandy R.
Horrible company. We had insurance on 2 rental properties for 8 years, always paid on time and never filed a claim. They decided not to renew and never informed us, they told one mortgage holder who informed us. Now we have to scramble to find new insurance.
5 Star Review by Jonathan B.
I must say being a new client of Oregon Mutual Insurance Company that I am thoroughly impressed with their willingness to go above and beyond to help me out. I spoke with Amy in customer service and she was incredibly helpful in making sure my questions were answered and in helping me change my due date. Also thankful for the Premium
1 Star Review by Erle A.
Tom Anderson is my claim representative. Not only has he been condenscending and disrespectful towards myself, but also my girlfriend on several occasions. The only contact has been email were he falsely accused me of things that never happened. He has not responded to my responses to his communucation, nor has he responded to my ema
1 Star Review by Kara M.
Horrible agency to deal with. Claims adjuster Barb was incompetent and stalled things out to try to reach the statute of limitations in order to not have to pay on a claim. Nothing but a horrible experience with these people.
1 Star Review by Ellen N.
Trying to help a friend who was hit by no fault of his own by a person who had this insurance. Tried to work with Mr. Dietz at Oregon Mutual Insurance company and he was extremely rude and not helpful at all. I would never use these guys.
5 Star Review by Byron B.
I'm happy to be supporting the staff of OMI
3 Star Review by Matthew S.
In the end my claim was taken care of, but my agent never checked back with me. Once the other insurance carrier claimed responsibility for the damage to my car, I never heard from my agent again. Customer service is definitely lacking at Oregon Mutual.