I tried to call this morning to get information on pricing and they didn’t not answer. No big deal! Then later on today I decided to stop in and ask about packages and pricing. When I got there I went into the office and there was no one at the desk so I waited about 5 minutes and someone eventually came out to the lobby. A older gentleman came towards the desk and asked me how he could help. I explained I wanted to hear about pricing and packages that they offer and I pointed out the window to my car to show him the size. “That is my Subaru suv” his reply, “so what” I responded with “Something that is important to me is that the wash is well maintained to help prevent scratching as I have a black vehicle.” He mumbled under his breath “you’re just one of those people” I said excuse me????? And he repeated himself as he pulled up a picture of a Bentley on his phone and said “Ma’am do you know what kind of car this is? It’s a Bentley!” I responded with “I do not care what kind of car it is. I was asking about” He cut me off and said “HAVE A NICE DAY” and pointed me to the front door. INSANE! So rude. It doesn’t matter if I drive a Subaru or a Bentley I still care about my car and keeping it nice. I will not be returning and I encourage you to do the same.

I would give 0 stars however in order to give a review you have to give a star. My sister and I came to this place to get the inside of her car detailed. However a foreign guy with white hair (who seemed very friendly) came to the car and said that unfortunately due to the damage of the front of my sisters car (her front bumper is hanging) that we would have to go elsewhere in order to get the car washed. We were not there to get the car washed. We were there to get the inside of the car detailed. My sister was just as confused as I was and said “huh?” The man then states and I quote “You heard exactly what I said. You speak english just as I do. You can take your car to the other car washes either there or there but I won’t be able to wash your car with the damages to your car. I don't want to be held responsible.” We just looked at him as he walked away. If this is the owner of this establishment, he was very rude. We understood that there was damage to the front of the car however we weren’t there to get the car washed which is why there was confusion. However confusion or not he had no reason to be rude to us for not understanding the denial of a service of which we did not ask. Do not go here. There’s a more friendly car wash that’s has active listening skills, and is very professional down the street that details the inside of your car beautifully.

I visited this car wash with my truck a few weeks ago. The owner came out, offered to run it through for $60, and while I thought that was a little high, I decided to give it a try. The wash turned out okay, and the owner even told me to “come back and we’ll take care of you,” which is why I was willing to pay the $60 the first time. Today, I went back expecting to pay again for the same service. Instead, the owner came out and told me they “don’t do that.” When I reminded him that he charged me $60 for it last time, he didn’t acknowledge it, didn’t offer any solution, and frankly didn’t seem to care. It was disappointing because the first time felt like a sales pitch, but when I actually came back as a repeat customer, he refused the service. It left me with the impression that the owner was more interested in taking the money the first time than building a relationship with a customer.

I brought my wife’s car in today for a full detail inside and out. It only cost me $40. The staff was wonderful greeting me at my car as I pulled up. The car looks amazing inside and out. I will definitely be coming back as a regular customer, the staff and the entire crew were so friendly and welcoming

I can't say enough about these guys. Both Otto and Ida were incredibly friendly, and Otto was very fair with the pricing considering the age and condition of the vehicle. I brought my fiance's '06 Sentra in to get a full detail to get it ready to sell, and their team did a fantastic job. In fact, one of their team members who was working on it, James, ended up buying the car. I didn't even have to list it anywhere. Overall, amazing experience, and I'll definitely be taking my cars by there for a wash anytime I'm in Murfreesboro.