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Showing 41 to 60 of 209 WhirLocal reviews

BT
Brad T. Posted on WhirLocal
Nov 9, 2018

Nailed it!

Within a couple hours of our water issue in our basement, we received a prompt visit from the service technician, a helpful diagnosis of the problem and informative next steps to correct the problem. Very impressed with the quality service, phone support and professionalism. I'd highly recommend Hy-Pro!!

KK
Karen K. Posted on WhirLocal
Oct 26, 2018

Above and beyond!

Patrick did a great job clearing our main drain. I couldn't believe all the roots he was able to remove, including unexpected ones on the other end of some new plumbing! I appreciated the care he took to keep our house clean and as smell free as possible. He was both knowledgeable and personable. I would highly recommend him to anybody!

JL
Jennifer L. Posted on WhirLocal
Oct 24, 2018

Excellent Service

Thank you very much for sending Steve Heidbuurt to fix my parent's plumbing issue. He was honest, knowledgeable and professional. We are very happy with the work and the advice he gave us. We would 100% recommend your company and Steve to anyone that needs plumbing work done! Thanks again!

GK
Grant K. Posted on WhirLocal
Oct 19, 2018

Still waiting for the job to be completed

I had a technician come to my house to switch a water softener. The switch was completed, the technician had made a considerable mess during the operation, the technician was preparing to leave and I had to ask if he would clean up the mess he made during the process, very reluctantly he did, with my help I may add. The old water softener was supposed to have been removed as part of the service, the technician did not remove the old machine. He said he would be back 2 days later on the Saturday to remove the old machine. Saturday has come and gone, the technician did not show up, there was no follow up call or a reschedule. I am now stuck with an old machine to get rid of after having already paid for the service. Overall the new machine works but from a customer service perspective I am not happy being left to finish the job myself after having paid for a service. I would recommend being very cautious before hiring this company.

MB
Mike B. Posted on WhirLocal
Sep 6, 2018

Disappointed

Agreed to their minimum $500 to power flush a drain. Their system didn't get results so Sunny got the auger from the truck which he charged another $200. Still didn't get results so getting another plumber tomorrow morning. So total of $700 for just over half an hour. Can't believe how much my wife was charged after I had left the house for a meeting. Feeling screwed. NEVER again Hy-Pro

RM
Richard M. Posted on WhirLocal
Aug 20, 2018

Excellent Office Staff, professional Technicians

Entire organization efficient. skilled service technicians. Jennifer in the office most helpful. Technician Sunny Hayer represent company very well. Would not hesitate to recommend Hy-Pro

CP
Christian P. Posted on WhirLocal
Aug 8, 2018

Bad service

Had to get a clogged toilet fixed, the price was really expensive for how quick the job was and the technician broke my toilet seat. For the high price of this service I hope you can reimburse me for this.

WE
Wendy E. Posted on WhirLocal
Jun 1, 2018

Outstanding service

Thank you for sending Eric to fix my plumbing problem. His honesty and quality of service was excellent. He gave me good advice going forward which was very useful. I would gladly recommend the services of Hy Pro to anyone who has plumbing issues.

KS
Kristy S. Posted on WhirLocal
May 31, 2018

These guys are amazing, 100%

I definitely recommend this company if you are having issues with plumbing or your sewer. I had a drain backup, and found my sewer line was beyond a quick fix. Eric P. Came out and explained everything. Very professional, knowledgeable. They were fast, and kept everything as clean as they could for a job as messy as mine was. Thank you very much for a job well done.

RM
Ronald M. Posted on WhirLocal
May 15, 2018

Reliable but very expensive

The technician was very courteous and understanding and quoted on cutting the base of the cabinet to repair what we thought was a fractured weld on the 1/2" copper pipe. Once the pipes were visible they were found in good order and the problem was a small self tapping valve used for the ice maker. The price remained as quoted even though no parts were required and work was completed in less than 1/2 a hour.

JG
John G. Posted on WhirLocal
Apr 25, 2018

Great Service

David was prompt and courteous he went right to work and replaced our old sump pump with a new one in 45 minutes.Iwould reccomend your company to our friends.

VF
Victoria F. Posted on WhirLocal
Feb 23, 2018

Excellent service

The service was excellent and the job was very well done!!

HM
Heather M. Posted on WhirLocal
Feb 6, 2018

Pricing

I had work done today Feb 5th , by Jesse Whalen . Jesse was very thoughtful and courteous. He explained why I needed to have my Thermostatic mixing valve replaced. What shocked me was the sticker price of $328.56. Even with labour that seems extremely high. I also had a faucet replaced. ( I supplied the faucet). For being here no longer than 1 1/2 I feel that $802.00 is rather a lot of money. I would recommend Jesse as a very competent worker. However, I will not recommend your services due to the high pricing. Regards, Heather

DS
Dave S. Posted on WhirLocal
Jan 25, 2018

Best service ever

Eric replaced kitchen faucets and repaired toilet issues. He was the best technician we have ever had to our home. Polite, prepared, skilled...he had it all. Work was done, professonally and promptly and all was explained up front. Hopefully our plumbing issues are over for now but I know who we will call if we ever are in need again. Thanks so much Eric! We will deinitely put you on our "recommend to friends" list.

JM
J M. Posted on WhirLocal
Jan 17, 2018

Great job

My water bill had really spiked. Eric Perrault was very professional in finding the problem and fixing it properly. Great communicator and takes pride in his work.

RB
Ryan B. Posted on WhirLocal
Jan 12, 2018

Couldn't ask for better!

We had Hy-Pro Plumbing out at our place in Acton. I definitely will never use another plumbing service again. Everything was great from the get go. They gave me an appointment window to expect a technician, and not only were they on time, but they gave me a phone call to let me know they were on their way. Dean Marks was the technician, I will try to request him every time. He was very thorough, and explained the problem to me in terms I could understand. Absolutely fantastic service all around.

CA
Cathy A. Posted on WhirLocal
Dec 29, 2017

Tap replacement

Nick replaced a leaky bathroom tap and recommended replacing the supply lines, which he did. Wonderful, no water leaks. Polite and cleaned up after.

TA
Tara A. Posted on WhirLocal
Dec 19, 2017

Fast and Friendly!

Eric C. was so nice and explained everything to me fully before he did the work. He worked quickly and actually cleaned up the area when he was finished! I really appreciated that, and with my mobility limits, Eric always made it easy & came right over and showed me different options on his tablet so I knew exactly what to expect. At the end of it all, he came in with the final bill and it was LESS than the quote! Looks like Santa just found some extra presents under the tree! Thanks Eric!

LW
Leonard W. Posted on WhirLocal
Oct 31, 2017

Fantastic Service

Found Jeremy to be honest and knowledgeable and workmanship was great. Thanks... Len Wagstaffe

WE
Wendy E. Posted on WhirLocal
Oct 24, 2017

Outstanding service

I was pleased with how efficiently Jeremy took care of my plumbing problems that had been stressing me for a few weeks. I would definitely recommend Hy Pro.