I wish we came here 1st. Naomi was extremely helpful!! Made hearing aids easier for my 5yr old. Recommend this location and THANK YOU Naomi!!!
Photo: Hearing Aid Factory Outlet / Google
Hearing Aid Factory Outlet
Audiologists Member since 2026
4.9 from 185 reviews on Google
What people are saying
As a veteran, finding a place that truly understands your needs and treats you with respect can be rare, but The Hearing Aid Factory at Sugarloaf Mills Mall exceeded all my expectations. From the moment I walked in, the staff made the process incredibly easy and stress-free. They were knowledgeable, patient, and went above and beyond to ensure I was comfortable every step of the way. What stood out the most was how they made me feel like family, not just another customer. They took the time to explain everything in detail, answered all my questions, and made sure I left with the best hearing solution for my needs. Their professionalism, kindness, and genuine care are unmatched. If you're a veteran or anyone looking for top-notch service and quality hearing aids, I highly recommend Sugarloaf Hearing Aid Factory Outlet. They truly care about their clients, and it shows in everything they do. Thank you for making this such a positive experience!
Truly an amazing experience! Be patient if you have an appointment because the wait is worth it. Gwen spent significant time with my Aunt who is suffering from early stages of onset dementia. Gwen is certified for Alzheimer’s and dementia care and her patience, caring and knowledge are the best we found while shopping for hearing aids. We will never forget how she helped us and her services are available in store or over FaceTime for any adjustment or questions about the aids or services available. Thank you from the bottom of our hearts!