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Contact Eye Care Physicians & Surgeons (South Salem)

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Eye care Physicians CARE

In the past I was not too pleased with the wait time at this facility but this latest visit really opened my eyes! I had to have a variety of tests done that required me to go to three various rooms and two waiting rooms. I thought about the logistics involved in how many people need this test or that test and the craziness of multiple doctors and services being offered and realized that they really have A LOT going on!! I think the thing that helped most this time was that I was constantly assured someone would be with me shortly or that I would be next for this testing room or that there was one patient ahead of me. In the past I would have been left in a room for up to 40 minutes. Being checked on and told what was happening made all the difference in the world! Please keep providing this kind of helpful customer service as it makes waiting a lot easier! Thank you for opening my eyes!?

ML
Mary Lou M. Posted on WhirLocal

More Reviews of Eye Care Physicians & Surgeons (South Salem)

All Reviews
  • Aug 27, 2022

    Professional and kind

    I enjoyed my recent vision checkup at Eye Care Physicians and Surgeons. Dr. Stice and his assistant were knowledgeable and a pleasure to work with. They answered all my questions and treated me with care. Everyone from start to finish was very professional and kind.

    Pamela F. Read Review
  • Feb 24, 2022

    Love the Doctor but wait time long

    Love my Doctor, his manner , knowledge and efficiency. Front desk a little taxed it appeared as efficient and in the end helpful but not cheerful or warm. Waited 45' for my appt. Doctors assistants were good, but one made a poor copy of my paperwork and front desk had to copy again so I could take original with me. I ended up being there an hour with only 5-10' in the actual exam room! I'm not sure how to rate because my time is important and as they say Money too. I'm rating the Doctor high...but they need to realize 45' is unacceptable.

    Anonymous Read Review
  • Nov 19, 2021

    Service

    It was very efficient. From exam to glass selection to delivery it was very impressive.

    Rusty R. Read Review
  • Nov 19, 2021

    Got lost & late twice but was forgiven.

    It’s a warm welcoming group and at the same time experienced and professional. The doctor himself is warm & friendly and does an excellent job of putting one at ease.

    Ann M. Read Review
  • Nov 15, 2021

    Eye exam,glasses,warranty work,eye problems.

    They treated me great, lots of positive energy. Explained complicated eye problem well and followed up. Thanks Mike

    Michael S. Read Review