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Contact Eye Care Physicians & Surgeons (South Salem)

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Excellent Service, Staff and Treatment

I recently had cataract surgery on both eyes. I am 72. I was extremely happy with the quality and thoroughness of the process, service, staff & treatment. All parts of the process were well explained to me. Everyone was very courteous, friendly, kind and professional. I am disabled and they had a wheel chair available when I felt I needed it. Before surgery, you are given a zippered bag with eye-drops, an eye shield/tape, sunglasses, and eye wipes. You are also given specific written instructions for pre-/post surgery and a checklist for recording the eye drops as you take them. For a few days pre-surgery , you use the eye wipes and eye drops. You discuss with the doctor your choice of lens replacement needed depending on your needs. Post-surgery you wear the sunglasses until you eye is no longer dilated. You wear the plastic eye shield for one week (taped on -- though I used a head band to hold ). Dr. Stice was my surgeon and was excellent. I felt very comfortable with him performing the surgery. I WAS fearful BEFORE the first eye was done -- as would anyone be, since "eye surgery" sounds scary. But the nurses, anesthetist and doctor were nice, thorough, helpful and explained and answered all my questions. You arrive for surgery one hour ahead of the scheduled surgery time. There is a short wait ...with your status in line displayed on a television monitor in the waiting room. Then you go in for pre-surgery to get your eyes dilated and desensitized. They also go over your health and prescription history. An IV is placed in your wrist area so that you can still easily move your hand/arm easily. The IV is so a 'calming' agent can be given. You remain awake during surgery but there is no pain and you are relaxed The surgery only takes 15-20 minutes and then you are returned to the post-op area. In a few minutes you are done. You must have someone drive you after surgery and for 24 hours because of the 'calming agent' which can take that long to leave your system. You see the doctor the next day for a post-op exam and you begin a four-week course of eye drops in that eye. The drops number/frequency diminish each week. There is the option to take 3 different drops or one combined drop. In my opinion, the combination is the better choice as 1) it is cheaper and 2) it's a lot simpler to take the drops, too -- especially after you have the 2nd eye done and each eye is getting its own separate drops. The first night my eye was a bit 'ache-y' kind of behind the eyeball but other than that, no discomfort (you can take ibuprofen). For a week you should not life more than 20 lb. nor do any prolonged 'bent-over' activities like gardening, though you can bend over to tie your shoes, etc. Perhaps the process/instructions would be different for other people based on health or eye condition, but this is what I experienced. Once my eyes were no longer dilated, I could immediately see more clearly for TV and driving (no more glasses needed) and colors appeared brighter. My very close vision was improved but I'll still need readers I think (don't see follow up doctor re: this for a few more days yet). I am VERY glad that I had these cataracts taken care of. Good Luck!

KS
Kathy S. Posted on WhirLocal

More Reviews of Eye Care Physicians & Surgeons (South Salem)

All Reviews
  • Aug 27, 2022

    Professional and kind

    I enjoyed my recent vision checkup at Eye Care Physicians and Surgeons. Dr. Stice and his assistant were knowledgeable and a pleasure to work with. They answered all my questions and treated me with care. Everyone from start to finish was very professional and kind.

    Pamela F. Read Review
  • Feb 24, 2022

    Love the Doctor but wait time long

    Love my Doctor, his manner , knowledge and efficiency. Front desk a little taxed it appeared as efficient and in the end helpful but not cheerful or warm. Waited 45' for my appt. Doctors assistants were good, but one made a poor copy of my paperwork and front desk had to copy again so I could take original with me. I ended up being there an hour with only 5-10' in the actual exam room! I'm not sure how to rate because my time is important and as they say Money too. I'm rating the Doctor high...but they need to realize 45' is unacceptable.

    Anonymous Read Review
  • Nov 19, 2021

    Service

    It was very efficient. From exam to glass selection to delivery it was very impressive.

    Rusty R. Read Review
  • Nov 19, 2021

    Got lost & late twice but was forgiven.

    It’s a warm welcoming group and at the same time experienced and professional. The doctor himself is warm & friendly and does an excellent job of putting one at ease.

    Ann M. Read Review
  • Nov 15, 2021

    Eye exam,glasses,warranty work,eye problems.

    They treated me great, lots of positive energy. Explained complicated eye problem well and followed up. Thanks Mike

    Michael S. Read Review