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Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Warranty Service

Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a …
~ James H.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Purchase &Amp; Service

I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months …
~ Isidro C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Service

Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.
~ Neal N.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Excellent Buying and Installation Experience

I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellen…
~ Greg P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Awesome Service

Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!
~ Matt B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

Although we should not need another new RV for many years, We would go back to Ricks for sure. From the sales side with Joe Farkas to the financing with Jim Freeland to all of the service group, espe…
~ Larry P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Demo

Dwayne was excellent in walking us through the demo of our travel trailer we purchased. He was patient and thorough with every detail of the process.
~ Phillip C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Worth the Drive!

I bought a new White Hawk travel trailer at Rick's. Like anything it needed a few things fixed. Diane and Service Tech Pat were very helpful. I could have purchased this trailer a lot closer to home b…
~ Scott S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

New Fiberglass Tonneau Cover

I contacted Bryan Niedermeyer regarding a ARE tonneau cover for my truck. I have a unique bed liner that has intergraded tool boxes. Bryan contacted ARE manufacturer design department and sent them p…
~ Brian Y.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Good Service Visit

Thank you Marty, Ricky and Tom. We had our first service visit for two issues on a new Jayco and a winterizing request. The work was explained in advance, performed as promised and faster than we ex…
~ john n.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Terrible

If I could leave 0 stars I would. Me and my husband bought a used travel trailer back in June. We told them at Rick's that we where planning on moving to Tennessee and living out of our trailer for a …
~ Krystal B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Bearing Service

Had our 1987 Coleman camper bearings serviced. Both the service writer, Diane, and the technician, Nick, did the work on the schedule we needed. Much thanks for always being there.
~ Ed A.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Outstanding Service

I had several repairs necessary on my Eagle HT 306 and a short time frame to complete them before my next camping trip. I want to commend Diane in Service and Ricky the technician who did an outstand…
~ Paul L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Emergency Repair

We have been dealing with Diane and her customer service is phenomenal.
~ Karen S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

New Truck Topper

We met with Bryan Niedermeyer for a topper for our F350 Dually. Byran sure knows his stuff. He assisted us through the buying process,and we ordered a very nice topper. It was delivered as promised,an…
~ Michael S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

“Took Well Care of Our Rv and Us”

My husband and I were upset about some issues with our RV. However, when we took our RV in for service we were treated with respect and courteousness. Our RV issues were well taken care of more than e…
~ marilyn b.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

“Absolutely Fantastic Service”

We purchased our 2018 Jayco in Jan.2018. We had some bad problems when traveling with it. When we returned home, we took it to Rick's RV to be fixed or replaced. That was when the first time we met D…
~ ROBERT & VERA O.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Last Minute Service

After bringing my MH home after a damage claim I had found a couple minor issues still needing attention. Debbie got me in a couple days later knowing I was leaving for a trip in a few days. These i…
~ Annie G.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Nice Work

I really appreciate the work Tom Podlin did on my 2019 Jayco Redhawk. I had some warranty work that needed to be done. Tom did this work with precision and a good eye for detail. I feel that things ar…
~ Dennis O.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

Great service
~ Rick B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Safety Recall

I bought my Jayco trailer used, but when I got a safety recall from Jayco I contacted Rick's RV & they were fantastic through out the entire process. Dtrantina handled my case from start to finish. Sh…
~ Tom C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service and Repairs

Service advisor Diane explained everything that they would do in a clear manner so I understood completely my options. Tech Dwayne performed the necessary repairs flawlessly. Would recommend Rick's RV…
~ RONALD S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Outstanding Service

In the past 4 years I have purchased 2 new Jayco Camp Trailers From Ricks RV. Both transactions went very well due to the skill and knowledge of the staff from the salesman to the sales manager. This …
~ Edmund "Paul" H.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service, Techs, &Amp; Staff

I own a 2002 Starcraft popup camper. When I needed to replace a bent bed end bar for the king bed, Ann in the Parts Dept researched and ordered the part for me and was very helpful too when I needed p…
~ Rick S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Excellent Service

Diane and Tom provided excellent service to my camper, they were attentive and concerned and all of my service needs were well taken care of. I appreciate the communication and fast service thanks for…
~ Daryl B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Foreman

This is the 3rd camper we have bought new. We have dealt with pushy high pressure sales people before. We were so impressed with this dealership. They never pressured us, were very professional, and…
~ Kristina H.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Above an Beyond

This young man not only provided us with information on our motorhome but brought it to us as we were unable to get to the dealership. he made sure that our experience with rick's rv was the best. My …
~ LEE C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service!

Bought our new Jayco Eagle 12UDK from Rick's RV in 1998. Best investment we ever made as a family. Still works like new. Just had the bearings packed for maintenance. Debbie was our service rep an…
~ Bruce R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Is There a High Enough Rating?

How do I give A+++ service a better rating? My tongue jack bit the dust just as I was leaving the camp site after a 4-day weekend of camping. I called Rick's RV and explained I needed the jack to get …
~ Ken R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

Diane was great about getting my travel trailer serviced! My travel trailer had roof damage and I was concerned about it being tarped and outside before it was repaired. Fortunately, my travel trail…
~ Sharon K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Truck Stuff!!!

I was referred to Bryan by my dealership - Bryan worked hard on finding what tonneau cover would make me happy - Thankfully, we found one that did - I went in, Nick B installed it and explained the fe…
~ Annette R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service!!!!!!!!

We had a warranty issue on our way back from Florida. When we got home we contacted Ricks. Diane was very helpful with the warranty stuff we needed to get taken care of. Very quick response and with t…
~ Chris P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Another Great Service Appointment

My service rep was Diane and my tech was Nick G. Both have been very helpful in the upkeep and repair of my Trailer. They start working on the trailer almost immediately after we bring it in for the …
~ Jorge A.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Rick V

We had Awesome experience there! Me and my husband went there just look around and came out with a New Rv! And everyone was Nice. And I was very Happy with Rick when he explained everything about t…
~ Mary Jane H.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

1St Rv Purchase

Wife & I have been shopping RV for over 10 years. Due to Brian Pilon's honest, clear, technical explanations at the 2019 Chicago Boat/RV show, we came to him to purchase our 1st RV trailer. Kind than…
~ Pstr. E. B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Extremely Pofessional/Fast/Expert Service

Special thanks to Marty and Joe, diagnosed & repaired my 2019, "1 week old" Starcraft 182RB, in the middle of an extremely busy time in there department. Humble thanks...
~ Pstr E B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

First New Camper “Ever” Brian Sold It to Us.

Brian was the best and really passionate. ALSO: Swayne, he is not listed as an employee, Hmmm. David and Debra Augle
~ David A.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

Diane and Karen, in the service department, helped us decide the best options, for maintenance issues with our 5th wheel Jayco. Nick, the service technician got all the issues fixed and now we are ha…
~ Paul M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Mtce and Repair

Called before leaving for vacation (cruise) and they set me up for 2 weeks later. Did bearings, brakes, replaced a drain and new set of tires within a couple of days. Thanks Diane, Debbie, Brian, and …
~ Doug Y.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

Diane in service dept. was super tom e the tech fixed all our issues on our Rv great customer service can’t say enough
~ Martin B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Spectacular Service

There was no place to list their names but Marty Svoboda, service advisor, and Ricky, the tech, were invaluable in saving our vacation. They provided immediate emergency service. They were in constant…
~ Robert S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Awsome Response to New Trailer Issues.

In the last year we bought a new motorhome and a new Bungalo from Ricks. Both had maintenance issues and both occurred out of state. Mike Pilon and Marty Svaboda both worked with us to find out of sta…
~ Steven M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Place Great People

Tom who did our orientation / walkthrough gets 8 out of 5 stars. he was very informative and friendly! Kurt and Jim were very helpful also. if I buy another camper/rv i will be buying it from Ricks…
~ Tim N.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Above and Beyond !

Paul was our salesman , Jim was our finance guy and Dwayne was our RV expert and did our walk through and taught us everything we need to know about our RV inside and out , top to bottom. It was an am…
~ Mchele W.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service After the Wild Turkey

Hats off to Marty Svoboda! We had the unfortunate luck to experience a direct hit from a wild turkey that was taking off directly in the path of our RV. The turkey struck the upper nose of the RV, bus…
~ Robert R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

3 Happy Campers

Where do we begin... top notch, best in the Midwest! We just purchased our 4th (yes 4th) RV from Ricks RV. Started small, gradually got bigger, and now we are retired and full timers, purchased our mo…
~ Bob & Natalie N.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Diane Was Awesome!

I brought my camper in for just a couple things to get worked on for the long camping season ahead and Diane was very helpful and thorough with the process.
~ D. Allen P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

All the Right Faces

Kurt, Jim, and Dwayne are the team that helped me buy the rv I wanted. Kurt was the first to go through the RVs and helped me find the rv of my choice. Jim talked to me about financing, trade-in, an…
~ Robert L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Fantastic..As Always!

Diane was our service contact and John was our tech. Continued absolutely amazing service and experience. Nicest people that are truly genuine and care.
~ Joy and Matt H.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Always Great Service

We have always had great service at Rick's. When you call and make your appointment, they are dependable, on-time, and always offering any advice that is needed. My last service call was the same grea…
~ Thys V.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Parts/Service Department Top Notch!!!

My wife and I have been having problems with our trailer hitch. Jeff was outstanding in laying out options for us, Once we had decided upon our course of action our technician Nick B. had us outfitt…
~ Carl W.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Customer Service

Spoke to Jim today about a finance related question and he was able to give me some advice on a situation I was having with my Water Heater. I know this isn't his department but his knowledge helped m…
~ Michael f.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Awesome Customer Service

I wanted to give a shout out to Dominick, I called and he happened to be available to speak to me. I had an issue with my Norcold refer and he gave me some advice to replace the part I diagnosed as…
~ Michael F.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Trailer Demo

Although we had previously owned travel trailers, Rick did a fantastic job and we actually learned a few new things. Keep up the good work
~ michael k.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Outstanding Walk Through of New Camper

The whole team at Ricks rv was outstanding from the first phone call to driving of the lot with my new rv.I drove 4 hours to Ricks rv and it was well worth every penny I spent there.Thanks to everyone…
~ Mark B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Fixed the Furnace! Great Customer Service!

Thanks to Diane for her help as I rolled into the store with 10 minutes to closing. I tried to hurry the check-out process knowing I was late, but Diane was extremely kind and told me "take my time" …
~ Andrew C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Service Department

I just wanted to drop a line and let you know what great people you have working for you. Every time we come to Rick's, we are treated like family. I would like at this time to recognize 3 people who …
~ Robert C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Oh, So Much Better!

Not too long ago we took our camper in for warranty work....what a nightmare. We took it in again for some work and what a difference! They went over and beyond our expectations. The work was compl…
~ Peg K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Service Dept.

Thank you Marty, Dominic, and your service dept. for assisting us in such short notice. We had two days in between trips and your staff did an outstanding job with repairs to get us back on the road…
~ Cynthia S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

You Were Great. Many Thanks for a Wonderful Job

You fixed my old boat trailer. I wan't sure after this trailer would see action again. You brought it back to life! The trailer will bring an fishing boat and this grandfather and grandchildren bac…
~ Paul Z.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Product Setup Demonstration

This review is for John who assisted in showing us our new 10SD popup camper setup on March 30th. John did an excellent job! He was very thorough, patient, and gave us many tips on the use of our camp…
~ Jim R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service! I Will Definitely Recommend You.

Rick’s RV is an outstanding dealer and the staff is very friendly and courteous. There was a thorough review of the camper we purchased which was done by John. Very happy with our experience with Ri…
~ Richard M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service Deptartment

We recieved amazing service. They accommodated us on a Saturday and was able to get our fifth wheel fixed in a very timely manner! Thank you Marty and Pat. We really appreciate it!
~ Thomas B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Rv Demonstration

Tom was very knowledgable and took time to discuss every part of our new camper. He wrote down the list of imperfections and vowed to have them fixed prior to pick up. He listened and did not rush us.…
~ Angelika S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Another Great Job, Cap + Step Bars!

This is my third (2012, 2014, 2018) new truck I have had a cap/cover and step bars installed at Ricks. Everything fits and functions perfectly, I'm really proud of the way my truck looks! Great Team -…
~ Ron R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

I Will Definitely Recommend You

Marty got my trailer in right away and kept me informed the entire time. Nick helped me with pick up. Very professional and polite.
~ Al Z.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Excellent Service

I had a new topper put on my truck. I was constantly informed by Jeff on the status of my order and on the day of service, Diane stayed in touch on the progress of my service. Nick did a great job on …
~ James P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Purchasing a Used Jayco Eagle Ht

We had a very pleasant experience purchasing our retirement RV from Ricks. Tom was very thorough and friendly throughout our orientation and I look forward to working in the future with Ricks in both…
~ Bradley L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Battery and Inverter Service

My auxillary batteries and inverter were not working properly. Marty in service and Rick the technician treated me very professionally and fixed the problem. When I took my motor home home, I notice…
~ Ronald J.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Are V Style Topper

This is my third ARE V topper. I am very happy with the help in purchase. We were concerned with how it would fit my new truck. The day of installation we were made comfortable, and had A chance to …
~ David R.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Fantastic Service

We purchased our first travel trailer from Rick's RV, had a hitch/braking system installed and a TV mounted, and purchased several accessories from the parts store. We cannot say enough good things a…
~ Jeny Lee P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Unbelievably Awesome Jayco 1207 Repair

We are new campers and last summer we purchased our first camper to replace our many year's of tent-camping. We have a 2008 Jayco model 1207 pop-up camper that had extensive mouse damage to our canvas…
~ Chris M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Wonderful Staff and Service

From the time we walked through their door, the staff was friendly and very helpful. Our salesman Kurt was great to work with! No pressure at all like other places we have been to. John did our wal…
~ Sheila l.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Experience

Worked with Ricks RV for the first time purchasing a trailer in February at the camping show. Joe was easy to deal with, fair pricing, and at walk-thru at dealership John in the service department wa…
~ brian s.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Service is the Key

Ricky did our walk through and did excellent job. Diane was great in service department very friendly and nice. Kevin keeps us coming back to Ricks. He has helped us through some difficulties and has…
~ EJ&Pat J.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Electrical Problem Solved

Both Bryan N. and Nick B. did a great job diagnosing and fixing my truck cap electrical problem. I’m happy with the service I received.
~ Dave M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Super Fast Truck Cap Service..

Super fast ordered Swiss truck cap and had it in a little over a week..I appreciate that since it's a work truck and needed it fast Joe was very helpful and Nick got installed quick...Very much recomm…
~ Bob E.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Amazing and Personable Service

Our experience with Mike, Jim, and Dwayne was nothing short of amazing. The personal service given at Rick’s made feel like we were part of their family. What a great organization and would recommen…
~ Catie P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Fantastic Experience

We’ve bought quite a few campers from Ricks RV since the early 1990’s. Each time has been a wonderful experience. Amazing sales people, very knowledgeable and not pushy to make a sale. Walk throug…
~ Jeff P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Dominick is the Best!

Dominick goes out of his way to help my husband and I with all of our camping needs. We are not able to do as much as when we were younger and he is always patient and enables us to continue to enjoy …
~ Donna K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Absolute Best Place to Purchase Quality Truck Cap

From sales to install and everything in between these folks are great. They only carry quality products and everything I experienced was top shelf.
~ john b.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Service and Parts

Awesome and quick experience. Diane was wonderful. She reviewed and explained everything. Joe did a great and timely repair. Debbie is always helpful too.
~ Randy G.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

A Bad Day Made Beautiful!

The day we were waiting for, for such a long time, started with snow and then freezing rain. My little dog Bently then ran through a patch of burs on our morning run. Our cat got sick and I stepped in…
~ Gary F.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Awesome Walk Through :)

I cannot say enough wonderful things about the walk through we received when we picked up our RV. Tim was very knowledgeable and took ample time to go over the RV. We have been RVing for several yea…
~ Jennifer C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Above and Beyond

I would like to thank ALL of the persons involved with the process of buying our new camper. From our sales rep Curt to our walk through with Dwayne to our financing rep Jim to the service staff Rick…
~ Lou Ann A.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Truck Cap

Bought new truck f150 looks Great & was installed Great service
~ John M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Friendly and Courteous

Dianne in service department was very friendly and explained the whole bill to me. Nick B, did an outstanding job installing all my accessories on my new truck. They all look great. Thanks.
~ john u.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Big Help and Great Customer Service

I bought a folding hardcover tandeau cover, mudflaps,rain gaurds,and floor mats for my new truck. Brian Niedermeyer went over the top with his knowledge and explaining all the pros and cons of all the…
~ john u.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Fantastic Experience

Nick sold us a 2016 Jayco Jayflight 26BH. This was our first travel trailer. Nick took all our questions and put us at ease. Very professional and helpful. He even helped us out with some small items …
~ James G.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Long Distance Service

Props for Marty in the service department. Two of the shades in our 2017 NP stopped working properly. I was having difficultly getting them replaced near our winter site in Florida. Marty stepped i…
~ Walter T K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Demonstration

Dwayne did my new demonstration on my new camper very thorough very nice guy very fast thanks again
~ Mike K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Second Purchase at Rick’S Rv

This the second RV I have purchased at Rick' RV. Nick has stayed in touch since my first purchase in 2015 and is always willing to answer any questions I have. His knowledge of the product and his eas…
~ Bart K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Are Hard Tonneau Cover

Great price and great service. Bryan Niedermeyer was a big help and explained the product that I was interested in thourghly.
~ Matthew L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

My New Fifthwheel Hitch

MY EXPERIENCE WAS ABSOLUTELY GREAT INSTALLATION OF A FIFTHWHEEL HITCH WENT SMOOTHLY. UNDER 3 HOURS AND NICK EVEN INSTRUCTED ME HOW TO USE IT. THANKS NICK, JEFF, AND RICKS RV MARK PEAL
~ mark p.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Fantastic Service from Ken Townsend

I giving Ken Townsend two thumbs up for going thru my repair list with me while in my travel trailer and then getting it all repaired to my satisfaction. I also had an issue with my rear trailer axle …
~ Michael S.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Pleased with Everything!

We bought a new Jayco 2018 38FDDS. From Nick, our salesman, to Jim in finance, we are totally happy with the way our purchased was handled. Friendly, sincere and professional. We experienced a few …
~ Janet O.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

Friendly staff when arriving at the service desk. Assistance with dropping off and picking up the camper. Always a positive atmosphere in the store when you arrive.
~ Greer E.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Experience Purchasing My New Rv

Just wanted to give a quick review and say thanks to Joe for helping me find the right rv for my family he was extremely knowledgeable on every unit but really helped me narrow them down and find the …
~ Josh C.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Disappointed Customer

If there were a minus rating that is what I would give this business. My husband and I flew from Ma to Joliet to purchase a "brand new" 2018 Jayco Seneca after speaking with Brian the owners nephew se…
~ Jayne G.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Awesome Experience

great place to do business with. the staff could not have been more helpful this place is #1
~ MARTIN B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

The Best

The Service Department (Ken, Nick and Jeff) are the best! I can always count on their help - whether it is by explaining the type of grease I need or why bearings need to be repacked. They not only th…
~ Theresa A.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Awesome Experience!

Thanks to Rick's RV for showing us some campers but especially for showing us THE ONE! We are so excited and thrilled with our new 2019 Jayco 38FDDS! It's everything we wanted and more. We want to …
~ James M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service

What great place to buy a RV from! We went in wanting to look at a certain pop-up but it didn't meet up to our expectations. Kurt helped us find a great pop-up without any type of pressure situations …
~ Adam H.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Good Works

Newbie with my RV. Survived this summer thanks to Ken's assistance. He had a lot of patience answering questions and just getting me through this first year of "how to". Thanks Ken. And thank you to R…
~ Pam M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Would Certainly Recommend

Mike has been outstanding. He was able to answer all our questions about a 2017 Rock Forest River 296HL that we purchased. The camper was clean and hit all of the points we wanted in our first trail…
~ Joel A.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Never Disappoints!

We just purchased our second RV here. Again, a great customer experience - Jim always give us the best advice and is so friendly! We will continue to always keep our business here
~ Janine W.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Out of This World Fantastic Service

Glad they check to make sure all parts were in before I came in. It was worth waiting few extra days for parts. Thanks you. Are family has been doing business with Rick's for over 20 years. it's the…
~ Kerry D.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

A Breath of Fresh Air

We just bought a new 2018 Jayco from Rick's RV, and after having been to a number of RV dealers AND just having bought a new truck, I can tell you that Rick's was a completely different experience tha…
~ Anthony L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Start to an Epic Journey!

I'm about to quit my job and travel for awhile in my new 2018 Jayco, so it was important that I have the thing set up the way I wanted with everything running smoothly. I researched what I wanted/nee…
~ Justin K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Service!

Everyone here is so helpful, nice, professional and go the extra mile to make sure everything is done right. I highly recommend getting your RV serviced here. You are treated like family.
~ Cindy P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Highly Recommend!

We recently traded our older Jayco ( also purchased at Ricks) for a 2019 Jayco. Kurt helped us with both purchases, plus numerous other times with general info. He's not only friendly and knowledgeab…
~ Karen N.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Customer Service

As I entered the store I was greeted by several people who were courteous and wanting to make sure I was taken care of. When I requested Bryan Niedermeyer they walked with me until we found him. Aweso…
~ Kenneth K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Excellent Customer Service.

I purchased a cap for my pickup through Bryan. He was great to work with. A problem arose with my truck cap being damaged with blacktop sealer before it was installed. He took care of the problem qui…
~ Kenneth K.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Every Person That Waited on Us in One Way or Another.

Sorry, forgot guys names that helped us but everyone that did help us was fantastic from Duane the guy that went through everything on the RV to the guy that went through closing with us and girl tha…
~ Doug D.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Will Definately Recommend Rick’S Rv

Our salesman Kevin made things easy. He is a great asset for your business. As for your service technician "Dwayne"-there are not enough good words to describe this employee. Good technicians are har…
~ Carl L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Friendly and Great Service

Marty and techs Joe,Nick B were great
~ roger t.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Great Customer Service

Have used Rick’s for years to service our American Coaches. Needed to add a new tow package to my wife’s car and they did a super job. Mike treats us like family, and Nick, Debbie & Karen took car…
~ Ken B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Buying a New Travel Trailer and Demo

A couple of months ago my husband and I were going to purchase a used camper from a private owner. The deal fell through. Our family was really looking forward to that purchase. Long story short, we f…
~ Sheri B.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Outstanding Customer Service

What a great experience purchasing my first new Travel Trailer (and on my own)! Kevin and I spoke (on the phone and by text) for over 3 weeks answering all my questions thoroughly and with respect. He…
~ Dana M.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Anne in Parts is Awesome!!!!

Thank you Anne for helping us the part we needed for our Starcraft camper! You were very helpful and caring to make sure we got what we needed!!! Very Satisfied!
~ Cathy P.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Comfort Rooms, Makes You Feel Like You Are at Home

Worked with Mike on all of our units from Ricks. We had some work done on our 2018 5th wheel. Ken was great to work with. Top service, kept us posted on what was being done on our unit! Would enjoy w…
~ Nancy L.
Rick’s RV Chicago
4360 W Jefferson St
Joliet, Illinois 60431
4.9/5 based on 237 Reviews

Warranty Service

Marty, and the whole service team do a great job in getting us back on the road ASAP.
~ Larry P.