Truck Cap
Bought new truck f150 looks Great & was installed Great service
John M. All reviews
Recent four- and five-star reviews neighbors left for businesses in Joliet, Illinois, newest first.
232 reviews.
Truck Cap
Bought new truck f150 looks Great & was installed Great service
John M. All reviews
friendly and courteous
Dianne in service department was very friendly and explained the whole bill to me. Nick B, did an outstanding job installing all my accessories on my new truck. They all look great. Thanks.
john u. All reviews
Big Help And Great Customer Service
I bought a folding hardcover tandeau cover, mudflaps,rain gaurds,and floor mats for my new truck. Brian Niedermeyer went over the top with his knowledge and explaining all the pros and cons of all the products. Also great price on everything. Thanks for an awesome experience.
john u. All reviews
Fantastic Experience
Nick sold us a 2016 Jayco Jayflight 26BH. This was our first travel trailer. Nick took all our questions and put us at ease. Very professional and helpful. He even helped us out with some small items to complete our deal. Got a great price and we are very pleased with our experience at Rick's RV. John in service treated us like gold, Jim in finance walked us through everything and answered all our questions and we even got to meet the owner Rick. What a great day it was. Thank you for treating us very well. We will tell all our friends shopping for RV's to check out Rick's RV. Jim & Charlotte Griffith from Indiana.
James G. All reviews
Long Distance Service
Props for Marty in the service department. Two of the shades in our 2017 NP stopped working properly. I was having difficultly getting them replaced near our winter site in Florida. Marty stepped in, had Jayco ship replacements directly to our resort, and made arrangements for me to return the old ones when I return to Shorewood this summer. Easy peasy. Thanks, Marty!
Walter T K. All reviews
Demonstration
Dwayne did my new demonstration on my new camper very thorough very nice guy very fast thanks again
Mike K. All reviews
Second purchase at Rick's RV
This the second RV I have purchased at Rick' RV. Nick has stayed in touch since my first purchase in 2015 and is always willing to answer any questions I have. His knowledge of the product and his easy going personality makes you feel comfortable and never pressured. I hope not to buy another RV anytime soon but I will direct friends to Nick at Rick's RV. Jim Freeland makes the money/finance go smoothly and is very easy to work with and knows not only the finance end of the business but is a great resource for RV products and services. Dwayne in the Service Dept did the walk through with us just as he did 3 years ago. Every detail was covered and he offered hints/helps to make our camping experience trouble free. Dwayne expains it to the level of the costumer and ensures you understand the operation of all equipment. Nick, Jim, and Dwayne are 5 STAR employees and the reason I came back to Rick's RV for my upgrade. Thanks again.
Bart K. All reviews
ARE Hard Tonneau Cover
Great price and great service. Bryan Niedermeyer was a big help and explained the product that I was interested in thourghly.
Matthew L. All reviews
my new fifthwheel hitch
MY EXPERIENCE WAS ABSOLUTELY GREAT INSTALLATION OF A FIFTHWHEEL HITCH WENT SMOOTHLY. UNDER 3 HOURS AND NICK EVEN INSTRUCTED ME HOW TO USE IT. THANKS NICK, JEFF, AND RICKS RV MARK PEAL
mark p. All reviews
Fantastic Service from Ken Townsend
I giving Ken Townsend two thumbs up for going thru my repair list with me while in my travel trailer and then getting it all repaired to my satisfaction. I also had an issue with my rear trailer axle where the wheels looked bowed compared to the other axle. Ken's had to go back and forth with calls to the manufacturer, but he managed to get a new axle secured and installed for me. I'm grateful for his perseverance regarding this. Also bumped into Joe Farkas (my salesman) in the parts area and he helped me find a part I needed and even rang me up. Ricks RV has a great team of friendly, courteous, helpful employees and I always mention Ricks to people when talking about my travel trailer. Thanks guys!
Michael S. All reviews
Pleased with everything!
We bought a new Jayco 2018 38FDDS. From Nick, our salesman, to Jim in finance, we are totally happy with the way our purchased was handled. Friendly, sincere and professional. We experienced a few problems with leaks and the air conditioner after we closed the deal and our trailer was delivered, but Jeff Pilon took care of everything! I will say this, Ricks RV stands behind you, and so does Jayco. Many thanks to everyone at Ricks RV, when it's time to buy another trailer, we'll be back.
Janet O. All reviews
Great service
Friendly staff when arriving at the service desk. Assistance with dropping off and picking up the camper. Always a positive atmosphere in the store when you arrive.
Greer E. All reviews
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