Western Rv Country's Reviews

Kelownas Parts and Service Department is a Joke

order my parts when i ask you to not a month later and when you tell me your going to call me back call me back and dont tell me your busy dealing with customers because im a customer to if i had the…
~ robin g.

Poor Delivery Experience

Let me start off by saying Keith and Larry did a fantastic job will the sales and financing portion, it just seemed like it all fell apart on delivery. The unit had a laundry list of deficiencies all …
~ Werner P.

Excellent Service from Shawn Bruce (Service) at Airdrie Western Rv

After unfortunately being a customer affected by the bankruptcy of Sunridge RV I was left with my first trailer with no keys and no idea how to use it. After calling other dealers in the area Shawn…
~ David F.

Wow

We have never been treated so well. Clayton is amazing. He took the time to explain everything to us and was very patient with our questions. The ladies at the service desk are so friendly. Excell…
~ Sheila E.

Great Experience Buying Our First Rv

Ross and his Sales Assistant Laura helped us purchase a used 30 foot Wolf Pack Toy Hauler. They spent a lot of time going over their large inventory and found us exactly what we were looking for. When…
~ Jim and Laura C.

Excellent Experience from Sales to Service!

Just took delivery of our new travel trailer from Western in Kelowna, BC. Our experiences with all the staff from purchase to financing and the final walkthrough has been top notch! Would highly recom…
~ Michael O.

Service Excellence from Purchase to Trailer Service

Our experience with the folks at Western RV in Lethbridge has been one of true service excellence. Our dealings with Kevin Hoganson in sales and Debby Berger in finance made the purchase of our 2015 …
~ Lynn A.

Disappointed

Was in for warranty repairs several times with the primary concern being a defective A/C unit. Would only work when it was cooler out(not much help on hot days). Had the trailer in 4 times for this co…
~ Darrell D.

Superior Customer Service

Austin in Leduc showed great customer service and respect. The technician who fixed my furnace was knowledgeable and took the time to explain everything to me. Great job.
~ gord R.

Disappointed

We purchased a brand new fifth wheel and were really excited about it. We knew what we were out to purchase but wanted to look at some others to compare. We came to our decision on a 2015 Jayco Eagl…
~ Lindsay G.