Vassars Service of Richmond

Outstanding customer service and job completion! Lucas, Cliff, Tony and crew were a pleasure to work with. Timely and professional! The team went out of their way to get my job completed timely and worked in the rain! Highly recommend!!!

Bobby and Robert both have been servicing my HVAC system for years and I have had no failures or issues. I am always glad to have them come. They are prompt, thorough, clean up and communicate information to me as needed so I can do my part in keeping the system running. Very grateful for Vassar’s service. It makes a difference to keep things serviced and running in good order.

We have had nothing but an exceptional experience with Vassars. We first contacted Vassars concerning the replacement of our water heater. Eric Powell came out and gave us the best options on heater options and his knowledge was far more than the other plumbers that had come out who tried to sell us tankless water heaters even though we did not have the necessary gas output to make it fully functional. While he was here, we asked about their HVAC maintenance program and we immediately signed up, especially after our debacle with Dominion’s installation of a brand new A/C and furnace. Since then, we have used them for all of our plumbing and HVAC needs. Every single technician that they have sent has been extremely polite and knowledgeable and the their technical ability has been far better than any other technician we have had. Just recently, we had a weekend after hours situation with our A/C (I think this is the only time something happens). Our emergency technician was none other than the owner covering for one of his technicians. This is the pure example of leadership. He listened to everything and quickly determined the cause of the issue. We recommend Vassars to everyone and they should be the first contractor on your phone dial!