3.3 10 reviews on Google

1-Star Review of Top Notch Plumbing

Unfortunately I fell for the good reviews online. Mark came as scheduled to install a drip pan under the water heater as requested by the new owners of our condo. It passed all tests and had been working fine until Mark came and did his work. He charged us $ 710 to do the work, and in the process damaged the water heater so that it no longer heated the water for more than a few minutes, and did not pass the re-inspection We had to pay another $1,000 to get a new water heater and drip pan. The first time I called to tell Mark it wasn't working he told us we could fix it ourselves. Another call to him to discuss this situation was ignored. .

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Jul 21, 2024

Based on the other reviews you could say I took a risk and I’m glad I did. I hired Mark last October to do an easy modification. It is clear when communicating with him that he has a full schedule. And I’m ok with that and it’s something you have to understand and respect. I’m not sure the other reviewers understand that. The job he did in October went well and I hired him again recently for another small job. He did everything he could to service me just hours before catching a flight to go on vacation. This was after he finished up a job at an apartment complex that had 30 units without water. That goes along way with me and I’ll be calling on him again.

Mike Olson Read Review
Nov 9, 2023

They were fast in responding to my request for help, same day even. The plumber was polite and friendly. He stuck to the price quote. And preformed the service correctly. I tried to get other Plumbing businesses to work for me but they could not schedule my request till the middle of next month or did not answer their phone? Unlike Top Notch Plumbing who were excellent. We again had a Plumbing emergency and Mark came within a hour to fix the leaking bathroom sink.

John Warzynski Read Review