1-Star Review of Top Notch Plumbing

My landlord uses top notch plumbing regularly, so Mark has been out to my house 3-4 times for relatively minor issues. Not only has he never successfully fixed what he was sent to fix, but he usually doesn't leave before creating at least one new problem or somehow making something even worse. Once, he was sent out for a leak in the basement. A roofer had already identified the problem as cracked flashing allowing rain to flow down along a pipe into the basement, but Mark invented a bathtub leak, replaced the caulking (lazily and sloppily, I might add), and then essentially glued the faucet handle down with caulk. The leak in the basement continued, and I had to figure out how to fix the bathtub before I could take a shower. Another time, he was sent here because our basement sink basin was leaking when the washing machine drained into it. When he left, I noticed that the faucet was leaking worse than it ever had before, and the next day when I ran a load of laundry, the original leak was every bit as bad as before he came. On top of this, he is rude and uncommunicative over the phone, often foregoing scheduling, just calling for the first time when he's 30 minutes away and expecting you to move your life around to accommodate him. Overall, I would recommend literally any other option over using top notch plumbing. In my experience, it saves a tremendous amount of time and headache (and money if you aren't a renter like me) to just look up how to fix the problem and do it yourself, because otherwise you'll just end up with more problems than you started with.