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Top Notch Plumbing

3.3 10 reviews on Google

1-Star Review of Top Notch Plumbing

I have to use this guy because my management company does. First appointment, he completely forgot about. Called 20 min after he was supposed to arrive and he couldn't even remember the issue we had discussed just a few days prior. He did manage to make it later that day but how he acted like I was supposed to be grateful about that irked me when he wasn't professional enough to even remember the original appointment we made and discussed twice. Unfortunately the problem wasn't fixed (admittedly not his fault) so called the management company again. Several days pass and I hear nothing. Call management company a third time. Finally plumber gets back to me. Says he can come that very day and seems shocked when I tell him I can't cause I'm at work. He tells me to text him my info and he'll let me know later. Well later has happened and to nobody's shock I haven't heard back. Guess I'll be making a fourth call to the management company. If I had a choice I would never use this guy, no idea why the management company does

SN
Sasha Nelson Posted on Google

More Reviews of Top Notch Plumbing

All Reviews
  • Jul 21, 2024

    Based on the other reviews you could say I took a risk and I’m glad I did. I hired Mark last October to do an easy modification. It is clear when communicating with him that he has a full schedule. And I’m ok with that and it’s something you have to understand and respect. I’m not sure the other reviewers understand that. The job he did in October went well and I hired him again recently for another small job. He did everything he could to service me just hours before catching a flight to go on vacation. This was after he finished up a job at an apartment complex that had 30 units without water. That goes along way with me and I’ll be calling on him again.

    Mike Olson Read Review
  • Nov 9, 2023

    They were fast in responding to my request for help, same day even. The plumber was polite and friendly. He stuck to the price quote. And preformed the service correctly. I tried to get other Plumbing businesses to work for me but they could not schedule my request till the middle of next month or did not answer their phone? Unlike Top Notch Plumbing who were excellent. We again had a Plumbing emergency and Mark came within a hour to fix the leaking bathroom sink.

    John Warzynski Read Review