The Willows at Citation

While they have issues getting bills straight with insurance and such, (hence less than 5 stars, and that’s been way too time consuming and frustrating for us) this is a 5 star facility with 5 star care staff and food service. But most important, those providing the care for those there (my mom in in memory care, Alzheimer’s. ) are VERY good about keeping my sister and I informed of issues, falls, or needs. They are involved with their charges!!! They send daily Covid reports for the whole system and do other updates! I have more to say, all positive, but won’t go on.

My wife had been working here since Fall 2021. The community is warm, inviting and she loves going to work each day. I enjoy meeting families at Sunday Brunch and getting to know employees at employee events. I would surely have my parents here if they lived closer.

This is my 3rd replacement surgery. I have come to The Willows all 3x. Good food, good care, pleasant nurses. Medicine deliverys are good. Now during breakfast lunch and dinner you might have a slow down. But all in all I believe this is a great place to do rehabilitation after knee or hip replacement surgery. PT and O T know there stuff and can get you walking in the best way possible.