The Human Bean

I have been coming to the Hill Street location for the last couple years and I never know if it’s going to be good or not. Last time I came, I gave them a big tip and they totally hooked me up and were so nice. Today I came through for a medium granita which I think is a bit overpriced at $4.75, and the girl asked me if I wanted whip cream. I said yes and then I tipped, which honestly I feel like for granita, you’re just pouring it out of a machine it’s premade you don’t really need a tip, but I did leave a tip and she forgot the whip cream! So when she handed it to me, I was like, “hey, I asked for whip cream” and she laughed and said, “I always forget,” so I just said “that’s all right.” I kind of expected it actually. I might try a different location next time. Or just not tip. I will say that their granita is super good!

They’re great! Coffee is consistent and the staff is always friendly. They do charge a small fee for a pup cup but make it extra special with a treat in it! Always try to go here when I need a treat.

I drove all the way over to the Hill St SE Human Bean and asked them to remake a messed up order from the Pacific location. They were perfectly polite and apologized for the error. They remade the drinks and they tasted fantastic! I wish I had asked the man's name who help us. He was so nice and the 3 girls he was with were so friendly and cheerful it really made us not feel so bad about the prior drinks. Thank you so much!