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Showing 61 to 80 of 80 reviews

ST
Steve T. Posted on Google
Apr 8, 2021

5 Star Review by Steve T.

I have been working with Crystal for over 5 years. Her commitment to her customers, her efficiency and excellent customer service are outstanding! I needed a specific type of verification for the work that I do and I needed it for a specific job fast. Crystal got the information needed and was able to put it all together in the sa

GP
Grinchent P. Posted on Google
Apr 8, 2021

5 Star Review by Grinchent P.

Crystal is amazing always fast to respond and answer questions. Has excellent recommendations. I would refer her to anyone

RP
R P. Posted on Google
Feb 22, 2021

2 Star Review by R P.

Don't communicate and don't listen even after you communicate what you want to multiple people.

JE
Jerry E. Posted on Google
Jan 19, 2021

5 Star Review by Jerry E.

Needed help setting up auto drive and Jolley wss a great help it was most appreated

GJ
G J. Posted on Google
Aug 9, 2020

1 Star Review by G J.

Denied coverage and the agent didn't return my calls. Unprofessional treatment. Had to switch agents to get the policies I needed.

NJ
Natalie J. Posted on Google
Mar 9, 2020

5 Star Review by Natalie J.

I have used this agent since 2011. They answer the phone by greeting me with my first name. They are always friendly and helpful. Even when someone else hit my car, they were quick to process the claim, and eventually make sure I had to pay nothing out of pocket despite the other person's insurance being terrible. They turned around

LP
Lindsay P. Posted on Google
Feb 9, 2020

5 Star Review by Lindsay P.

Wonderful service & always knowledgeable! Highly recommend!

PF
Pam F. Posted on WhirLocal
Sep 6, 2019

A trusted advisor!

Teresa Lulay and her team are our trusted advisors when it comes to our home, auto, life, and business insurance. If we have a question about our coverage, or when we've needed to file a claim, we've found that we can count on them to help us and give us sound advice.

HB
Holly B. Posted on Google
Feb 9, 2019

5 Star Review by Holly B.

This office provides the best customer service. I’ve been a customer for 8 years and have always been helped and satisfied.

MB
Maria B. Posted on Google
Feb 9, 2018

1 Star Review by Maria B.

Very bad service ! Teresa Luay will wear short skirts and high heels to do estimates in the rain and dirt. No class .High rates and bad business

DC
David C. Posted on Google
Feb 9, 2012

5 Star Review by David C.

I do not have insurance with Teresa...but I have so many friends who do and they all rave about her and her team that I can't wait until I'm up for renewal so I can switch to Teresa.

CR
Cory R. Posted on WhirLocal
May 9, 2011

Excellent service, went the extra mile to secure coverage for a vehicle, even on a weekend!

Friendly, knowledgable staff and excellent rates.

SB
Sandra B. Posted on WhirLocal
May 3, 2011

Great

Thanks to all at Teresa Lulay's office. I rarely give out "excellent" ratings, but your assistance on my recent claim was a 5 star! Thank you for your professional and prompt handling of my claim and kudos to Skyline Ford for a great repair job.

SF
Steven F. Posted on WhirLocal
Apr 6, 2011

The employees are friendly and ready to help.

Always a pleasure to do business with your office.

AR
Angela R. Posted on WhirLocal
Mar 22, 2011

I have always been satisfied

I have always been extremely satisfied with the level of customer service I receive with Teresa!!

SH
Sandra H. Posted on WhirLocal
Mar 16, 2011

I couldn't have been more pleased!

I worked with Karie and she went above and beyond in setting up my health insurance. Thank you!

TL
Teresa L. Posted on WhirLocal
Mar 16, 2011

I love Karie!

This is a fantastic office.

EJ
Erin J. Posted on WhirLocal
Mar 16, 2011

Teresa Lulay's Insurance Agency is so helpful

FULL of talented qualified women!

TF
Tim F. Posted on Google
Feb 9, 2011

5 Star Review by Tim F.

If there were a club for “Insurance for Dummies” I would be a charter member. I easily get confused with all the options that are available. Teresa and her staff have always been readily available and more than patient with all of my questions to make sure I understand what insurance I need and how it will benefit me. Thank you Teres

TF
Tim F. Posted on WhirLocal
Jan 28, 2011

Teresa and her team are awesome!

If there were a club for "Insurance for Dummies" I would be a charter member. I easily get confused with all the options that are available. Teresa and her staff have always been readily available and more than patient with all of my questions to make sure I understand what insurance I need and how it will benefit me. Thank you Teresa for making me feel "insurance smart" :-)

You’ve reached the end of 80 reviews.

Trust Recommendations

  • Pam F.

    Verified neighbor · Oct 2026

    “Teresa has been our insurance agent for years. We love working with her.”

  • Tim F.

    Verified neighbor · Sep 2026

    “Teresa has been our insurance agent for many years. She and her team always take the time to listen to our questions and work to provide the best solutions for our needs.”

  • WhirLocal Salem

    Salem, OR · Sep 2026

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