TC Hafford Basement Systems

I found working with TC Hafford folks to be both easy and responsive to deal with when calling for information as well as setting up an appointment with their System Specialist John Wright who was awesome as well as knowledgeable about the waterproofing of a basement as well as all our options!! Easy to talk to and no question was a bother that we asked. Wonderful experience & they scheduled the job quickly and the team they sent to do the work showed up on time were very professional, neat as well as courteous. Dave the foreman was very good about keeping us updated on the progress and communicated what was needed for our new equipment to work safely & efficiently. He has excellent customer service skills & helped me with other items I was looking into by letting John know what I wanted in addition to our initial job. John called me the next day to arrange a date to take the other measurements for our additional work. I would definitely recommend them to my friends and family as we had a superior experience with them to dry out our basement & improve that space with the work we had done. Superb experience!!

I found this company is plain and simply just AWESOME! From Nathaniel offering solutions, and explaining the process, instead of a sales pitch, to Samatha keeping the project organized, down to every detail, scheduling, and the requests we had made before the project, then Preston and his coworker spending two days hammering out concrete, installing the equipment and cleaning up after the job. All I can say is this is nothing like other services I’ve hired for jobs. It was painless, they all did what they said they would, on time, and all did a fantastic job. I hired TC Hafford after I had seen what they had done for a friend’s basement. I did not compare pricing to anyone else, didn’t care. After seeing their workmanship and dealing with them, I wasn’t having anyone else fix my basement. My basement is completely dry, and I’m a very satisfied customer. Thank you all!

TC Hafford was great from start to finish. We recently had a sump pump system installed and Jordan Tarbox was super helpful with the quote process. When it came time to install, Jesus and his install team were professional and made sure everything was working and to our liking. Definitely would recommend TC Hafford for all basement your needs.