Snellville Family Dental

I took my parents to Snellville Family Dental today. First, I was impressed because I was able to get them appointments before the end of the year; then, because I was able to get them simultaneous appointments. I am most impressed with the friendliness coming from everyone. This was as soon as we walked inside, from the front office personnel, to the dental assistants and all the way up to meeting with their dentist. My mom suffers from Dementia, but everyone made her feel welcomed, safe and treated her with overwhelming kindness. I chose them for one reason and will continue to take them there for many more reasons. My deepest thanks to all the staff who serviced us today…you all are awesome!!!

My first visit to dentist since COVID and I was pleasantly surprised to meet my old hygienist Kay from previous dentist! She was the only reason I stayed at that dentist for so long - she has great customer service and always did a good job. She also remembers all her patients. Dr. Miller was nice, knowledgeable and explained my treatment thoroughly. Also Laythan, the hygienist assistant was personable and we shared stories about our kids and preganancy. So far, I am so happy I switched dentists.

I just wanted to share an incredible experience that has led me to think of Snellville Dental as family. I have been going to a dentist every 4-6 months for the last 28yrs and all of my experiences have been hit or miss good and horrible but I kept going because I am a stickler on maintaining my oral hygiene. So it all started when I was out of town in Denver and broke my rear crown that was installed by my old dentist a couple years prior. I called my old dentist that night to try and schedule an emergency appointment as soon as I returned home and their answering service said they would call me back but never did even after I tried reaching them on 3 other occasions, so I began to look for another dentist. I found Snellville Dental that was close to my house and I like the services advertised on their site. I expected another average non-customer focused practice that would not meet my expectations especially at the height of Covid. Boy was I surprised, after scheduling an appt they called and emailed/text me several times to confirm my appointment and requirements prior to arriving. Once I arrived, I was pleasantly greeted by the front office staff who had my paperwork and estimate already printed. I was taken back and shortly met by Dr. Miller, who is phenomenal, she quickly made short work of assessing my replacement crown needs along with making more space for the correct fit which was the cause of the previous crown breaking. She fitted me with a temp crown until I returned in 2-3 weeks for the permanent one. It fit like a glove and she trimmed and finalized the fit to my liking. I was so impressed I scheduled my next cleaning which was super pleasant. The hygienist alerted me of some key things to consider for maintaining a problem free oral hygiene. She was very friendly, and we laughed and discussed family and kids and just overall positive outlook on life. I discovered a few months later that I had one tooth that was becoming sensitive as a result of the ill fitted crown that had been installed prior to Snellville Dental. I stopped in the office to schedule an appointment to have it looked at and to my surprise the front office talked to Dr. Miller and she was able to see me on the spot. They took me back and she assessed the situation and applied some super desensitizer that she said would do the job. Once done, they told me there was no charge and confirmed my next cleaning appointment. They all know me now when I come in and I can truly say this is the BEST Dentistry ever. I truly look forward to my visits to just chat with the team and have a few good laughs. I have never had such a great time or experience at a Dental Office until I came to Snellville Dental. I trust my mouth to no one else.