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ServiceMaster of Salem

4.8 13 reviews on WhirLocal

Review

Water Woes

Did you know that if your 5 gallon water bottle from your water service leaks for 24 hours into the carpet of your upstairs office, that's on you to take care of? We found this out the hard way. Immediately I called Gerrit Wood with ServiceMaster. He's been visiting our office for years and I KNEW he'd know what to do and help me. He was here within the hour and equipped with the big flood vacuum! Being in the insurance business we know how big a deal water can be and how important it is to get it cleaned up before it travels (to our downstairs neighbors) or starts to make the room smell musty. With knowledge, hard work and sweat, Gerrit had the water removed in no time. He returned a few days later to double check that everything was dry. Saved the day and saved the offices from major damage. I have always recommended ServiceMaster to customers and friends and will be continuing to do so. Water woes washed away! Thank you ServiceMaster!!!!

BO
Bethany O.
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More Reviews of ServiceMaster of Salem

All Reviews
  • Jan 15, 2024

    Wonderful

    Courteous, professional and kind. They took care of everything for me.

    Darleen V. Read Review
  • Jul 28, 2023

    Home Fire and Smoke damage

    They were quick, polite and very helpful. Services great.

    Donna W. Read Review
  • May 3, 2023

    Johnny on the spot.

    When our refrigerator flooded our kitchen and our wood floors were ruined, we felt overwhelmed. Jeremy was in right away with multiple heavy duty fans and dehumidifiers. Flooring was pulled up, cabinets were removed carefully and quickly. They were unpacked (and repacked later). Everything moved so smoothly we were quite shocked. The dismay turned into confidence in the work that was going on. They turned our disaster into business as usual. (for them) and took care of everything - including explaining, reexplaining and being available whenever needed. The best company I've ever worked with regarding anything.

    Candy N. Read Review
  • Feb 13, 2023

    Customer Service

    Tiffany helped us at the Salem office and was very helpful and knowledgeable. She always checked on us while we were going through our clothes. Every step of the process has been handled great and want to give Jeremy and Aime kudos for their work in Eugene. I’m singing your praises to everyone.

    Gabriele G. Read Review
  • Jan 24, 2023

    Excellent Response and Quality Work for car hitting house

    We had a car slide into our garage and into our truck. Damage to garage door and interior wall. Dwayne and his team did an outstanding job securing our home, temporary security and quality repairs. All repairs were made in an amazing time frame. All promised dates and times were met. The crews and craftsmen did quality work and were all very professional. In today's world this is a rare outcome. I would highly recommend Service Master for home repair and restoration needs.

    Bill E. Read Review