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ServiceMaster of Salem

4.8 13 reviews on WhirLocal

Review

Residential restoration/water damage

We are in the beginning stages of repairing water damage. As part of the project we had to have the kitchen floor asbestos abated and we’re waiting to schedule asbestos abating to the half bath upstairs. We have been without a stove, and a dishwasher. We have discovered damage to our new refrigerator (delivered September 17) consisting of a small dent to left door and alignment of the same door. Our stove is in place but not useable due to an alignment issue and our dishwasher is currently in the middle of the sink area between the stove and refrigerator. We have been told that the job might be completed by the end of January. Numerous commitments have been made and not followed thru on. Communications are spotty and could be a lot better.

LR
Larry R.

More Reviews of ServiceMaster of Salem

All Reviews
  • Jan 15, 2024

    Wonderful

    Courteous, professional and kind. They took care of everything for me.

    Darleen V. Read Review
  • Jul 28, 2023

    Home Fire and Smoke damage

    They were quick, polite and very helpful. Services great.

    Donna W. Read Review
  • May 3, 2023

    Johnny on the spot.

    When our refrigerator flooded our kitchen and our wood floors were ruined, we felt overwhelmed. Jeremy was in right away with multiple heavy duty fans and dehumidifiers. Flooring was pulled up, cabinets were removed carefully and quickly. They were unpacked (and repacked later). Everything moved so smoothly we were quite shocked. The dismay turned into confidence in the work that was going on. They turned our disaster into business as usual. (for them) and took care of everything - including explaining, reexplaining and being available whenever needed. The best company I've ever worked with regarding anything.

    Candy N. Read Review
  • Feb 13, 2023

    Customer Service

    Tiffany helped us at the Salem office and was very helpful and knowledgeable. She always checked on us while we were going through our clothes. Every step of the process has been handled great and want to give Jeremy and Aime kudos for their work in Eugene. I’m singing your praises to everyone.

    Gabriele G. Read Review
  • Jan 24, 2023

    Excellent Response and Quality Work for car hitting house

    We had a car slide into our garage and into our truck. Damage to garage door and interior wall. Dwayne and his team did an outstanding job securing our home, temporary security and quality repairs. All repairs were made in an amazing time frame. All promised dates and times were met. The crews and craftsmen did quality work and were all very professional. In today's world this is a rare outcome. I would highly recommend Service Master for home repair and restoration needs.

    Bill E. Read Review