We had Jason out to repair our spa heater. He fixed it quickly without trying to sell us anything additional and even showed me how to fix it in the future if it happens again. He also noticed our timer wasn't set up correctly and advised us on how to get that working correctly. I really appreciate how quick and professional he was in helping to get things repaired!
Serene Pools
Pool Builders Member since 2023
4.6 from 104 reviews on Google
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Jason and Melanie were fantastic in working hard to get my pool repaired after a majority of the parts were damaged from a winter freeze. Jason provided me several used parts he had in his shop to expedite the repairs. One of the parts he provided free of charge was actually discontinued and that alone saved me $2000 by eliminating the need to refit a brand new filtering system. When it was all said and done, they felt more like family than a pool company.
This was my first experience with Serene Pools and I was very happy with the service. Justin was extremely helpful, timely and knowledgeable. He diagnosed the issue and was able to fix it on the spot without a second visit (which usually means added cost). Justin was very friendly, and also kind to my kids and dog. (Goes far in my book). I will be contacting them if I have other issues and if this positive experience is indicative of their level of service, then I would recommend Serene Pools to others.
Reviews posted on Google.