5-Star Review of Sam's Flooring
This was an outstanding experience from start to finish! The seller truly went above and beyond to make sure I was taken care of. I originally placed an order for a 7’8” x 10’7” rug, but it turned out to be out of stock. Instead of canceling or causing delays, the seller personally reached out to me by phone to explain the situation and offer other options. That level of communication and professionalism really stood out. They went the extra mile to locate the rug for me and made sure it was shipped out quickly. It actually arrived earlier than Amazon’s expected delivery date. Because of how well everything was handled, I decided to order another rug in a smaller size, and once again it was processed quickly with no hassle at all. The rug itself is absolutely beautiful. The texture is very soft, the colors are bold and vibrant, and it looks exactly like the pictures. Nothing is faded, the colors are rich and true to what’s shown online. I will definitely be ordering from this seller again and highly recommend them to anyone looking for quality products and excellent customer service.