4.9 237 reviews on WhirLocal
The Service Department (Ken, Nick and Jeff) are the best! I can always count on their help - whether it is by explaining the type of grease I need or why bearings need to be repacked. They not only think about what I need right now but also about what I will need within the next couple of months. I would not go anyplace else for sales or service.
Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.
I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome
Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.
I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.
Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!
