Skip to main content

Contact Rick's RV Chicago

Have a question or want to work together? We'd love to hear from you.

Add more details (optional)
Rick's RV Chicago

4.9 237 reviews on WhirLocal

Slide out repair

Thursday 8/2 we went to make sure camper was working and to pack it for vacation. We had picked it up from service two weeks prior for an exhaust fan in the kitchen and was first time out after that. Kitchen slide would not go out. We panicked as we were leaving 8/3 to go 8 hours away. Nick came out on Friday 8/3 to pick up our camper and take it back for quick service so we would be able to still go on vacation later that night. When they did the fan a cord got pinched when pulling it back in and cut the cord therefore slide would not work on one side. That friday Nick picked up at 11:30am and they had it fixed by 3pm and we came up to pick it up. Nick is Sales and went out of his way to make sure we were serviced quickly since my husband was at work and could not bring it up. Thank you so much everyone is always great but Nick did not have to do that that Friday we were very very grateful. Thanks

NV
Natalie V. Posted on WhirLocal
Leave a Review View Profile

More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review