Second Purchase at Rick's Rv

This the second RV I have purchased at Rick' RV. Nick has stayed in touch since my first purchase in 2015 and is always willing to answer any questions I have. His knowledge of the product and his easy going personality makes you feel comfortable and never pressured. I hope not to buy another RV anytime soon but I will direct friends to Nick at Rick's RV.
Jim Freeland makes the money/finance go smoothly and is very easy to work with and knows not only the finance end of the business but is a great resource for RV products and services.
Dwayne in the Service Dept did the walk through with us just as he did 3 years ago. Every detail was covered and he offered hints/helps to make our camping experience trouble free. Dwayne expains it to the level of the costumer and ensures you understand the operation of all equipment. Nick, Jim, and Dwayne are 5 STAR employees and the reason I came back to Rick's RV for my upgrade. Thanks again.

Written by Bart K. on December 21st, 2018

Reviewing: Bought a New RV

More of Rick's Rv Chicago's Reviews

Warranty Service

Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a …
~ James H.

Purchase & Service

I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months …
~ Isidro C.

Service

Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.
~ Neal N.

Excellent Buying and Installation Experience

I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellen…
~ Greg P.

Awesome Service

Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!
~ Matt B.

Great Service

Although we should not need another new RV for many years, We would go back to Ricks for sure. From the sales side with Joe Farkas to the financing with Jim Freeland to all of the service group, espe…
~ Larry P.

Demo

Dwayne was excellent in walking us through the demo of our travel trailer we purchased. He was patient and thorough with every detail of the process.
~ Phillip C.

Worth the Drive!

I bought a new White Hawk travel trailer at Rick's. Like anything it needed a few things fixed. Diane and Service Tech Pat were very helpful. I could have purchased this trailer a lot closer to home b…
~ Scott S.

New Fiberglass Tonneau Cover

I contacted Bryan Niedermeyer regarding a ARE tonneau cover for my truck. I have a unique bed liner that has intergraded tool boxes. Bryan contacted ARE manufacturer design department and sent them p…
~ Brian Y.

Good Service Visit

Thank you Marty, Ricky and Tom. We had our first service visit for two issues on a new Jayco and a winterizing request. The work was explained in advance, performed as promised and faster than we ex…
~ john n.
0