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Rick's RV Chicago

4.9 237 reviews on WhirLocal

Second purchase at Rick's RV

This the second RV I have purchased at Rick' RV. Nick has stayed in touch since my first purchase in 2015 and is always willing to answer any questions I have. His knowledge of the product and his easy going personality makes you feel comfortable and never pressured. I hope not to buy another RV anytime soon but I will direct friends to Nick at Rick's RV. Jim Freeland makes the money/finance go smoothly and is very easy to work with and knows not only the finance end of the business but is a great resource for RV products and services. Dwayne in the Service Dept did the walk through with us just as he did 3 years ago. Every detail was covered and he offered hints/helps to make our camping experience trouble free. Dwayne expains it to the level of the costumer and ensures you understand the operation of all equipment. Nick, Jim, and Dwayne are 5 STAR employees and the reason I came back to Rick's RV for my upgrade. Thanks again.

BK
Bart K. Posted on WhirLocal
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More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review