Rick's has the BEST service department ever, period!
I have to say, when you buy a new RV at some places, that's where things end, at the sale. I have heard a lot of horror stories from other campers about the problems they encounter when repairs need to be done on their RV, so we tried to choose a dealership that had a good reputation for excellent service when we decided to purchase a new RV, and lets face it, all RV's are going to have problems that need to be repaired. Since our purchase at Rick's RV in Joliet, I cannot say enough good things about the absolute great service we have had. They do what they say they will do and the mechanics that work on the RV's are experienced and great with these repairs. When they make a repair, it's done better than the factory. We have had a great experience with Rick's RV in every way possible. They are all friendly, courteous and always willing to help in any way they can. I am so glad we decided to buy from Rick's RV and very highly recommend anyone who is looking to buy a new or used camper, to buy at Rick's RV in Joliet. You simply will NOT beat their terrific service department, period!