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Rick's RV Chicago

4.9 237 reviews on WhirLocal

Rick's has the BEST service department ever, period!

I have to say, when you buy a new RV at some places, that's where things end, at the sale. I have heard a lot of horror stories from other campers about the problems they encounter when repairs need to be done on their RV, so we tried to choose a dealership that had a good reputation for excellent service when we decided to purchase a new RV, and lets face it, all RV's are going to have problems that need to be repaired. Since our purchase at Rick's RV in Joliet, I cannot say enough good things about the absolute great service we have had. They do what they say they will do and the mechanics that work on the RV's are experienced and great with these repairs. When they make a repair, it's done better than the factory. We have had a great experience with Rick's RV in every way possible. They are all friendly, courteous and always willing to help in any way they can. I am so glad we decided to buy from Rick's RV and very highly recommend anyone who is looking to buy a new or used camper, to buy at Rick's RV in Joliet. You simply will NOT beat their terrific service department, period!

DC
Darrell C. Posted on WhirLocal

More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review