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Rick's RV Chicago

4.9 237 reviews on WhirLocal

New POP UP ! Can't wait to use “the one”

Nick was great from the moment he met us on the lot. He didn’t rush us, he gave us time to “talk about it”. And when we were ready he told us step by step what to expect. When we came in for our demonstration, Nick introduced us to Dwayne, man does he know his stuff! He explained EVERYTHING, top to bottom, front to back, side to side. We must have looked lost at one point, he would look at us and just go over it again. We left out of there confident with our new camper. Finally we met with Jim, he was great also. He talked to us-he went over different scenarios and what ifs and what to expect. That made me, and I know my fiancé, feel comfortable in the purchase me made. Overwhelmed with the great experience we had. I’m glad we made it to Ricks RV and met these guys!!!

LZ
Lisa Z. Posted on WhirLocal
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More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review