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Rick's RV Chicago

4.9 237 reviews on WhirLocal

Great service saved our trip !!!!!

Called Ricks on Wed.Talk to Josh, explained we had LP issues and we were leaving on Friday for a 6 wk. trip. Josh talk to service and got us in the next morning when they opened. When leaving our house the next morning we found our battery wasn't charging when we got to Rick's we explained our new problem to Josh he told us they would try getting to both problems. We met the tech Rick answered some question he had and off Rick went and alittle later he was back found the problem with our LP issues an fix them. Rick had already found my electrical problem an gave us the solution. Both Josh and Rick went out of their way to help and fix our problems so we could leave on time. To Rick an Josh a Big Big THANK YOU for your help. A Thank you to Rick's RV for having such great employees!! If I ever need service again I know where I'll being going for it!! THANK YOU again!!!!!

RG
Ronald G. Posted on WhirLocal

More Reviews of Rick's RV Chicago

All Reviews
  • Feb 23, 2020

    Warranty service

    Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a thorough and quick turn around once all parts were received from manufacturer(s). Diane kept us up to date on where our unit was in the process and what the next steps would be. They completed everything that was requested and were a pleasure to work with.

    James H. Read Review
  • Jan 2, 2020

    Purchase & Service

    I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months went by and with the RV being our 1st we had multiple trouble shooing and standard operational questions from week 1. All our questions and concerns were addressed and resolve successfully by the service dept. A big shot out and thank you for Diane and the Tech Jeremie for being awesome

    Isidro C. Read Review
  • Dec 23, 2019

    Service

    Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.

    Neal N. Read Review
  • Dec 3, 2019

    Excellent Buying and Installation Experience

    I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellent communication throughout the entire process, I also purchased Swing-away Cases for under the lid. I installed the cases myself prior to the lid’s arrival. The installation by Nick was professional and quality workmanship. I could not be more pleased with the whole experience. Highly recommend this dealership.

    Greg P. Read Review
  • Nov 23, 2019

    Awesome service

    Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!

    Matt B. Read Review